Data Analyst Business

Nathanael Washington Data Analyst

Houston, TX 832-***-****

SUMMARY

I am a problem-solving Data Analyst with 7 years of experience with strong quantitative, analytical, and critical thinking skills focused on operational efficiency, anomaly detection, process automation, and leveraging large datasets to help guide practical business decisions. Proven success in business analytics in high-growth SaaS product startups, gaming, marketing, supply chain, and manufacturing analytics. I conduct root cause analysis, data visualization, validation, manipulation, and management.

SKILLS & ABILITIES

Languages: PostgreSQL MySQL Python

Concepts: Object Orientated Programming Data Mining Data Warehousing Data Validation ETL Statistical Analysis

Software: MS Office Suite Tableau Alteryx Google Suite Power BI Domo AWS Jira Zendesk Clickup Google Analytics Salesforce SAP Asana Nielsen Kantar

EXPERIENCE

Data Associate Leadership for Educational Equity Contract Remote June 2024 – Present

• Compiled and updated monthly data reports to maintain the organization’s Performance to Goals Workbook, ensuring accurate tracking of key metrics.

• Monitored and resolved data integrity issues by identifying root causes and documenting solutions, enhancing the overall quality and accuracy of member data in Salesforce increasing data accuracy by 45%.

• Collaborated with the Technology team to perform quality control assessments for data uploads, utilizing pivot tables in Excel to verify the accuracy and reliability of all numerical data.

Lead Analyst, Data Visualizations and Application Team Forsyth Health Contract Remote January 2024 – June 2024

• Led client onboarding process development to redesign the department's data visualization standards, which increased report adoption rates by 50% and improved user experience significantly.

• Managed multiple high-priority projects simultaneously, ensuring timely delivery and alignment with strategic business objectives, achieving a 95% on-time project completion rate.

• Utilized SaaS platforms like Tableau and Domo to create dynamic and interactive dashboards specific to client requirements, enhancing data visualization and providing real-time insights to stakeholders.

Data Analyst, Data Team BlueOcean.ai Remote July 2021 – September 2023

• Managed anomaly detection reporting system using AWS Athena, reducing false positive rates by 30% and improving overall data accuracy for efficient decision-making processes.

• Developed and implemented a comprehensive data cleaning process of Nielsen syndicated and household data, utilizing advanced Excel functions and macros, resulting in a 30% reduction in data errors.

• Conducted thorough analysis of error logs and ETL testing processes, identifying root causes of platform outages and potential data quality issues, resulting in a 40% reduction in errors.

• Created systematic, automated processes, and tools in Python and Tableau alongside engineering, customer success, and sales to allow the platform to rapidly scale and decrease the end-to-end onboarding time by 50%

• Reviewed new data sources, achieving a 35% improvement in data quality consistency, completeness, and validity by refining data collection protocols and validation methodologies.

• Produced, updated, and maintained written documentation of procedures and data dictionaries to communicate data collection, transformation, distribution, and consumption for stakeholders.

• Conducted in-depth data analysis using SaaS analytics platforms, such as Google Analytics and Mixpanel, to monitor website performance and user behavior, driving a 30% increase in user engagement..

• Collaborated with cross-functional teams like strategy, sales, engineering, and other departments to understand business needs and then design and develop reliable data pipelines to present valuable insight and recommendations for clients and senior leadership.

Data Analyst Curaytor Contract Remote April 2021 – July 2021

• Led an in-depth analysis project resulting in a 25% increase in customer retention rate by optimizing product features based on user behavior insights.

• Conducted a thorough data review and implemented strategic changes, contributing to a 30% surge in user engagement.

• Produced predictive analysis model using Python and statistical analysis in Excel based on client data to showcase the value of sales leads for a real estate SaaS platform resulting in a closing rate increase of 44%

Data Analyst Leap to Success Contract Remote September 2020 – April 2021

• Built and maintained interactive dashboards and data visualizations in Python and Tableau to summarize operations and monitor KPI metrics.

• Implemented SaaS-based ETL tools such as Talend and Alteryx to streamline data extraction, transformation, and loading processes, resulting in a 40% increase in data processing efficiency.

• Established and implemented Tableau dashboards to visualize data trends and correlations, resulting in a 37% increase in annual donations.

• Implemented data quality control measures that resulted in a 15% reduction in errors across all nonprofit client projects.

• Conducted A/B testing of the non-profits website and social media to optimize donor engagement using Python to increase the contributions by 15%

Wire Clerk/Inventory Analyst Wireco World Group Houston, TX February 2018-March 2019

• Conducted inventory analysis in Power BI to forecast inventory waste and reduce it by 40%.

• Developed automated reports in Excel to resolve any future inventory discrepancies and increase storage space by 15%.

• Identified, reviewed, and validated inventory variances for process improvement, system effectiveness, standard work, and training through data audits to eliminate root causes in the system of record (SAP) and identified appropriate solutions.

Receiving Lead/Logistics Analyst DB Schenker Houston, TX March 2013-April 2016

• Led a team of 25 associates during the building transition to ensure smooth operations at a temporary off-site warehouse.

• Analyzed KPI metrics and forecasted shift inventory to reduce the cost of waste by 15% using SAP WMS.

• Analyzed large data sets to answer key supply chain logistics business questions using SQL, Tableau, and other data manipulation tools.

EDUCATION

Data Analytics Immersion Program Thinkful Remote September 2020 - December 2020

Project base work included:

● Data modeling capstone to create an in-depth business analysis and strategies to increase revenue and decrease cost, created dashboards in Excel to model said business strategies to increase revenue by 17%. Technologies used: Excel (VLOOKUP, INDEX MATCH, PIVOT TABLES), PowerPoint

● A statistical analysis capstone in Excel to analyze the hypothesis of key factors in determining housing prices, using an Independent Sample t-test to identify profitable homes for future investments. Technologies used: Excel, Tableau, PowerPoint.

● A statistical analysis capstone of Airbnb nightly rental rates in NYC to determine key profitability factors. Using the Pearson R test, boxplot visualizations, and independent t-test my analysis discovered rental rates might have a negative correlation with increased reviews. Technologies used: Python (Pandas, NumPy, Seaborn), Tableau, SQL, PowerPoint.

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