General Manager Customer Service
Resume:
Xavier Thomas
Miami FL, *****
******.********@*****.***
Summary
Hardworking and reliable General Manager with strong ability in leadership. Offering my skills in Customer Service, Management, Communication, and highly organized, proactive and punctual with team-oriented mentally.
Education
High School Graduate
Coral Gables Senior High
Class of 2004
Experience
General Manager at Party City located in
13615 S Dixie Hwy, Palmetto Bay FL, 33176
July 2015 - Current
• Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliation.
• Directed safety operations and maintained clean work environment to adhere to FDA and Osha requirements.
• Maximized time and manpower by consolidating data, payroll, and accounting programs into one centralized system.
• Participated in organizational transformation and implementation activities to monitor corporate
restructures.
• Built and maintained loyal, long-term customer
relationship through effective account management. FPL Contractor
Miami FL
June 2013-2015
• Evaluated architectural plans and consulted with clients to gain deep understanding of project and scope and
objectives.
• Maintained site safety and aligned work with budget, schedule and applicable building codes.
• Resolved labor, design and tool issues during all phases of constructing projects.
Macy’s Stockroom Manager
Miami FL
December 2006-2010
• Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
• Coordinated with store manager on inventory purchases and updates.
• Managed and improved requirements analysis, training and development and new programs for a year.
Skills
• Office Equipment
• Proficient with Microsoft office
• Customer Service
• Management
• Communication
References
• Emilio Miralles CEO of Astra Zeneca 786-***-****
• Orontes Talavera CEO of ATS Master and Security
• Richard Christie Admission Rep 954-***-****
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