Customer Service Design Assistant

SUMMARY

Educator of six years of experience working with young children and their parents looking to transition into Design Assistant. My strong customer-service skills, flexibility and interest in fashion/design have prepared me to adapt to changes in the Professional space.

QUALIFICATIONS, SKILLS, AND TRAINING

Strong Administration and Organization skills

Excellent Customer Service Skills

Experienced with confidential record keeping

Skilled in Microsoft Office, Microsoft Outlook, Powerpoint, Excel, Photoshop and Illustrator

Excellent Communication Skills

PROFESSIONAL EXPERIENCE

September 2020 - Present Kindercare Learning Center, Virginia Beach, VA Teacher Assistant

Lead arts and crafts activities that include painting, textile, and sensory art

Document each child’s progress by taking pictures and filing them

Supervise and engage children in physical, creative, and learning activities

Implement behavior and disciplinary actions when needed during daily activities

Instruct children with manners including eating, health, and other social behaviors

Assisted with organizing and sanitizing

August 2019- July 2020 Head Start Stafford County Public School, Virginia Beach, VA Paraprofessional

Supervise and engage children in all activities

Assist the Teacher with the lesson plan

Substitute for teacher and other personnel when needed

Instruct children with manners including eating, health, and other social behaviors October 2018 - August 2019 Kindercare Academy, Virginia Beach, VA Assistant Teacher

Supervised and engaged children in physical, creative, and learning activities

Instructed children with manners, eating, and other necessary personal and health behaviors

Assist Lead Teacher with art projects

March 2018 - October 2018 Kids on the Move Learning Center, Virginia Beach, VA Assistant Teacher

Assisted each child in completing child-led activities to promote growth

Multitasked by implementing behavior modification techniques during play activities

Instructed children in health and personal habits such as eating, resting, and toilet habits October 2017 – March 2018 Fort AP Hill, Bowling Green, VA Recreation Assistant at Downtime Zone

Issued, received, and collected fees for recreational equipment to and from authorized users

Pre-checked and prepared equipment for customers and explained and monitored proper usage 3427 Kelsey Bay Lane

Annemarie Casella Virginia Beach, Va 23453

908-***-**** *************@*****.***

Instructed and presented arts and crafts activities to children 5 through 12 for special events

Operated equipment and performed self-help maintenance for facilities and equipment

Monitored inventories and condition of items on hand November 2015 – August 2016 Talbots, Charlottesville, VA Visual Display/Sales Associate

Supervised shipping and catalog returns through company software

Trained new employees with inventory and shipping duties

Organized merchandise in the back room and replenished the sales floor according to visual guidelines

Managed inventory according to customer sends, recalls, re-tickets, MOS, and damages

Worked with other key staff members to coordinate placement of new merchandise

Designed visual merchandise changes including store sets, window displays, and wall designs

Provided sales floor customer support including POS/cash wrap, markdowns, and fitting March 2011 – June 2013 Marymount University, Arlington, VA Barry Art Gallery Desk Associate

Responsible for monitoring the art and made sure that all art was properly lit in the gallery

Performed periodic inspections for any damages on the art pieces

Helped students and other gallery visitors, answer questions about the artwork

Assisted with the placement of artwork to visually enhance the gallery for various art shows

Demonstrated attention to detail and strong organization skills while handling art pieces for display VOLUNTEER EXPERIENCE

Vacation Bible School, St Isidore the Farmer Church, Orange, VA & St. Mary’s, Hackettstown, NJ Arts and Crafts Helper

Helped children with arts and crafts projects and other areas as needed for the week

Set up and organized areas for special events

Campus Ministry, Marymount University, Arlington, VA Halloween Fest Helper

Halloween Fest is an event that the Campus Ministry organizes for children to trick-or-treat, enjoy activities at tables, and go through a haunted house.

Decorated the campus area; painted figures for the walls

Helped with activities for the children to celebrate Halloween; tours of haunted house, setting up tables and fun activities.

EDUCATION

Marymount University, Arlington, VA

Bachelor of Art in Fine Arts with a concentration in Art Management, Sept 2010-May 2015

CEA and Santa Reparata International School of Art, Florence, Italy Study Abroad Program at Marymount University, January – May 2014

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