High School Customer Service
Resume:
SACRAMENTO, CA *****
*****************@*****.***
DECEMBER 3, 2001
KAYLANI JOHNSON
SKILLS
Problem Solving, Teamwork, Leadership, Time Management, Adaptability, Critical Thinking, Communication, Organization, Efficiency
EDUCATION
Encina High School, Sacramento, Ca— Diploma
August 2019 - June 2020
My family and I moved back to California from Smyrna, Ga when I was 16. I attended Encina High School for the remainder of my senior year.
EXPERIENCE
Care.com, West Sacramento, Ca — Nanny
August 2020 - September 2021
●Care and look after 2 autistic children (1 verbal, 1 nonverbal)
●Helped with homework
●Outdoor activities
●Managed Schedule efficiently
●Fostered a positive environment
●Get children off the school bus safely
Burger King, Sacramento, Ca and Smyrna, Ga — Crew Member -Team Lead
October 2021 - July 2022 (Sacramento)
October 2022 - April 2024 (Smyrna, Ga)
●Provided exceptional customer service, resulting in increased customer satisfaction, fast service, and repeat business.
●Maintained cleanliness and organization of the dining area, ensuring a welcoming environment for customers.
●Assisted in training new crew members, improving overall team efficiency and performance.
●Handled cash transactions accurately, reducing errors and improving cash management.
●Communicated and collaborated with my team members to meet time frames and peak hour demands, enhancing operational efficiency and customer experience.
UPS, Smyrna, Ga — Seasonal Truck Loader
December 2023 - February 2024
●Properly loaded 3 trucks a day
●Helped my coworkers with their loads
●Helped in other areas of the warehouse when and if I was needed
Contact this candidate