Case Manager Management
Resume:
SOFIA R. MONROY, RN-BSN, TNCC, ALS, PALS, BLS
Panama City, FL 32404
c: 910-***-****
e: *************@*****.***
CAREER OBJECTIVE
Registered Nurse with 14 years of experience in diverse clinical settings. Former Air Force veteran with strong leadership and case management skills, committed to delivering high- quality patient care and improving outcomes. Seeking an RN Case Manager position. LICENSES/CERTIFICATIONS
Certified in RN License, Trauma Nursing Core Certified (TNCC); Advanced Life Support (ALS); Pediatric Advanced Life Support (PALS); Basic Life Support (BLS); First Aid/Self Aid Buddy Care; Vision Screening to Prevent Blindness; Cardiopulmonary resuscitation (CPR). WORK EXPERIENCE
ICU Nurse – RN, BSN, TNCC, ALS, PALS, BLS
Select Specialty Hospital Panama City, FL 32401
2021 – Present
Provides comprehensive nursing care to an average of 6 critically ill patients per shift in a surgical ICU.
Monitors vital signs and laboratory results, adjusting care plans for 85% of patients based on real-time data, leading to a 20% decrease in complications.
Administers complex medication regimens, including IV drips and titration, achieving a 15% improvement in patient stability during critical phases.
Collaborates with a multidisciplinary team to develop individualized care plans, resulting in a 25% increase in patient satisfaction scores.
Educates patients and families on treatment plans and post-discharge care, contributing to a 30% reduction in readmission rates.
Implements nursing orders accurately and timely for an average of 6 critically ill patients per shift, achieving a 25% reduction in adverse events.
Executes hospital physician's orders within an average of 15 minutes, leading to a 30% increase in treatment compliance.
Monitors critical patients for changes in status, recognizing early signs of sepsis or shock, and instituting appropriate interventions, improving early intervention rates by 25%.
Assesses and documents patient responses to nursing interventions daily, revising care plans to enhance overall patient outcomes by 15%.
Guides and directs a team of 3-5 nursing staff, ensuring the delivery of service-oriented care and fostering a collaborative environment.
Case Manager, RN-BSN
Ascension Sacred Heart Bay Panama City, FL 32401
2010 – 2021
Managed care for 150+ patients annually across inpatient, outpatient, and telephonic case management, improving patient outcomes.
Developed and executed 100+ care plans, reducing hospital readmissions by 25% within 12 months.
Created patient education programs, increasing treatment adherence by 40%.
Collaborated with social work teams, boosting patient satisfaction by 15%.
Led initiatives to enhance care continuity, improving post-discharge follow-up compliance by 30%.
Conducted weekly team meetings and mentored 5-10 staff, improving team efficiency.
Implemented CM software and clinical guidelines, reducing patient intake times by 20%.
Delivered direct care to 25-30 patients per shift, ensuring quality and safety standards.
Achieved a 98% patient satisfaction rate through compassionate care and clear communication.
Led quality improvement initiatives, reducing infection rates by 10% and adverse events by 20%.
EDUCATION
Fayetteville State University Fayetteville, NC
Bachelor of Science Degree, 2010
GPA: 3.3 of a maximum 4.0
Major: Nursing Minor: Psychology Honors: Cum Laude Relevant Coursework, Licenses and Certifications: Health Assessment, Pediatric Nursing, Obstetrics & Women's Health, Adult Health I & II, Pathophysiology, Nursing Leadership, Community Health Nursing, Statistics, Developmental Psychology, Sociology, A&P I & II, Capstone Clinical.
Community College of the Air Force Maxwell AFB, AL Associate of Science Degree, 2005
Major: Aerospace Medicine
ADDITIONAL INFORMATION
A. Equipment Proficiency: OS: Windows XP/7/8/8.1/10; MS Office: Excel, Word, PowerPoint, Publisher, Access, SharePoint; Other: Fax machines, telephone systems B. COMMUNICATION SKILLS: Very proficient in oral and written English and Spanish C: SKILLS: Case Management Patient Education Collaboration Electronic Medical Records
(EMR) HIPAA Compliance Patient Safety Critical Thinking Documentation & Reporting Process Improvement Stress Management
D. AWARDS: Performance/Time Off Award, 2017 – Present; Coined by 5-star General Franks for outstanding medical service.
E. VOLUNTEER: Habitat for Humanity, Philanthropist; Panama City Rescue Mission, Planner F. ADDITIONAL INFO:
Willing to travel locally and off-base to ensure patient safety and accessibility.
In-depth knowledge of DoD and AF policies on nursing, case management, and military healthcare.
Committed to providing top-quality care for military members, families, and veterans.
Contact this candidate