Case Manager Management

Sheronda Baylor

LPN CASE MANAGER

Montross, Virginia 804-***-**** *************@****.***

Profile

Dependable LPN Case Manager with 10+ years' experience in case management/care coordination and 17+ years as a Licensed Practical Nurse experienced in geriatrics, pediatrics, and patient education. Proficient in organizing and communication skills, compassionate, and a respectful team player. Veteran with honorable discharge.

Experience

Sentara Case Management Pharmacy Case Manager I 2 022-Current

• Schedule and conduct health risk assessments of selected Medicaid member population.

• Identify high risk, high utilization cases, and barriers to address social determinants of health.

• Collaborate with other professionals to coordinate care and referrals for appropriate services to achieve optimal outcomes and improve health equity.

• Educate members regarding insurance benefits and other resources.

• Provide support, advocacy, and empower members to self-advocate.

• Optimize collaborative efforts by communicating regularly with colleagues and members of the healthcare team.

• Create, develop, and facilitate training for new case managers. Cover My Meds Nurse Educator 2016 – Current

• Review proper use of injection devices and teach administration techniques.

• Review safety information, possible adverse reactions, and most common side effects.

• Review storage of pharmaceutical items, and safe disposal of device.

• Collaborate with Nurse Coordinators and prescribing MDO’s when necessary. C

oordinated Care Network Pharmacy Lead Case Manager 2019-2022

• Schedule and perform comprehensive health risk assessments.

• Identify high risk, high utilization cases, and barriers to address social determinants of health.

• Collaborate with other professionals to coordinate care and referrals for appropriate services to achieve optimal outcomes and improve health equity.

• Coordinate with outside agencies for referrals.

• Provide the team with support and assist with problem solving for complex scenarios.

• Follow up with provider offices regarding requests for clinical information. ·

• Review and complete clinical summary for assessments. Education

Southern New Hampshire University, BS Human Services Expected 11/2024 Major: Human Services

V

irginia Highlands Community College, Human Services Advocate (Certificate) 2021 W

ashington Institute of Natural Medicine, Certified Holistic Healthcare Practitioner 2012 Major: Holistic Healthcare

R

appahannock Community College, Practical Nursing 2006 Major: Practical Nursing

Certifications

Licensed Practical Nurse

Holistic Healthcare Practitioner·

Human Services Advocate

CPR certified through American Heart Association · Basic Life Support (BLS) Certification Skills & abilities

• Organizing and strategic planning.

• Problem solving.

• Compassion and empathy.

• Leadership and program development.

• Cultural competency and awareness.

*References available upon request. *

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