Project Manager Management

RICHARD BENEDICT

Payson, UT ***** 801-***-**** *********@*****.***

Professional Summary

Military Veteran and Operations/Program as well as Project manager, with over ten years of both program development, telecommunication, and project management experience in Radiology and Cardiology Healthcare Applications and IT. Adaptable and proficient in a variety of job-related specialties, such as being well-versed in a broad set of technologies, including networking, storage, collaboration tools, service desk, cybersecurity, virtualization, and cloud infrastructure. An expert with Microsoft Windows Servers, Linux Active Directory, SCCM, Enterprise Networking, Virtual environments, and Storage technologies. Plus, an outstanding leader, who can lead multiple teams and can accurately and objectively evaluate complex project risks, including issues. Resourceful Project Manager with over 10 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations.

Accomplishments

Designed and launched projects involving medical, telecommunications, and financial systems, resulting in a 50% increase in market share for the company.

Supervised team of 10-250 staff members.

Improved customer satisfaction ratings by 20-50 % by increased positive planning.

Skills

Have worked in numerous Cyber Security Projects and drafted many Project Plans that involved extensive Cyber Security components both Software and Networking – In regards to Healthcare and many other IT systems (Electronic Health Records, Financial Systems, Clinical Repositories, Clinical Applications)

Working knowledge of Telecom (VOIP), VPN (virtual private network) and NAT (network address translation) technologies.

PM “Charter of Excellence” Project Management Certification, Chicago (PMP)

Have considerable experience with HL7, API, telecommunication and data sharing and queries

Have worked on Radiology systems and modalities that have included Epic, GE, Konica, Fuji, Phillips; from CT scanners, MRI scanners, PET/CT Nuclear Med, and X-Ray systems

Strategic Planning

Cost Control

Project Planning

Project Management

Risk Management

Schedule Management

Procedure Development

Presentations

Agile Methodology

Quality Assurance

Project Closure

Performance Monitoring

Budget Management

3rd Class Radio Telephone License

Work History

Project Consulting, 08/2022 - Current

RBCC – Payson, UT

Boosted client satisfaction by delivering tailored consulting solutions for various industries.

Managed cross-functional teams to successfully complete projects on time and within budget.

Streamlined project processes, to include Epic, GE, and many other PACS and RIS systems, resulting in increased efficiency and reduced costs.

Managed various telecommunication projects for both voice and data systems

Project Manager, 05/2022 - 07/2022

VCU Health System

Served as Project Management lead to include cyber security components

Managed PACS and Cardiology product development

Drafted Project Plan for Cardio and Radiology PACS Delivery.

Project & Program Manager, 11/2021 - 04/2022

FujiFilm

Served as Project Team and Management lead

Developed Fuji, Change Healthcare, Merge PACS solutions

Managed PACS and Cardiology product development

Testing and development

Performed delivery planning using Agile, Waterfall formats and execution for assigned projects by leveraging key individuals across multiple teams.

Project Manager, 08/2021 - 10/2021

Scanslated

Oversee all aspects of implementation project management using Agile and Waterfall formats providing risk management for data and project expansion Radiology transcription reporting software as well as development project planning (Short Three Month Project)

Over saw Risk Management to include cyber security components.

Project Manager, 03/2020 - 05/2020

Marketstar / Intel – Ogden, UT

Oversee all aspects of implementation project management using Agile and Waterfall formats to include providing risk management for data and project expansion for Intel OS using Linux for Manufacturing, Medical, and Accounting

Provide organization of RedHat teams and implementations and configurations for Intel.

IT Operations & Project Manager, 05/2015 - 01/2020

GE Healthcare Digital

Oversaw all aspects of management to include using Agile, Waterfall and Scrum formats for various projects to include: business management, medical and security – Cardiology, Radiology, Operations; Charter of Excellence PM certified

Maintained and provided risk management.

Managed and co-developed engineering Projects, to include utilizing SQL, PHP, HTML, CSS, and DB Management to include GE PACS and Cardio Products and multiple modalities to include: GE, Konica, Fuji, Phillips; from CT scanners, MRI scanners, PET/CT Nuclear Med

Project & Program Manager, 06/2013 - 05/2015

ParentLink/Black Board

Managed implementation of products, including supporting project sponsors in managing expectations for deliverables, and implementing an effective system of project governance

Interfaced and integrated multiple database specs

Created and implemented a team mentor program, which increased team efficiency and knowledge of products, operations and processes.

Project Manager, 12/2012 - 03/2013

Edward Hospital

Managed both radiology and cardiology PACS and reported upgrades; lauded for increasing patient care efficiency by 35%

Helped develop project plans for telecom and data review systems

Performed delivery planning and execution for assigned projects using Agile, Waterfall and Scrum formats and by leveraging key individuals across multiple teams

Managed Hearth Center Project for the Health System, including Apollo Cardiac reporting Upgrades, and the migration of Middletown Cardiology Private Practice into the health system.

IT and Medical Software Program and Project Manager, 08/2008 - 04/2012

North Shore LIJ Health System

Mentored junior project managers, lauded for leading by motivation, and ability to teach and explain difficult concepts and best practices in written and verbal forms

Managed both radiology and cardiology PACS upgrades to include Fugi, Philips, GE, Novarad, and numerous other, PACS system

Managed Numerous Project for the Health System including: database migration/conversion, Tele-Rad, Cardiology diagnostic and reporting, System upgrades, and infrastructure

Managed the implementation of Several Amicas Merge/Fusion PACS to several Health System Clinics to include Power Scribe dictation software and cyber security components

Managed, Implemented and co-developed Software and Hardware for Cyber Security projects.

Developed communication projects for data and voice systems projects

Project Manager, 06/2006 - 04/2008

Ellis Hospital

Worked closely with the Director of Radiology and Imaging in managing the department; responsible for over 120,000 plus procedures per year

Coordinated with radiologists and physicians in obtaining remote and local area access for the doctor and their clinics using Agile, Waterfall and Scrum formats

Headed the installation and implementation of the hospital PACS

Influenced the selection committee in determining PACS for a hospital that had 400 beds

Managed PACS and RIS training and workflow.

Other work from: 11/86 - 05/2008

US Army, Novell, EBS, Red Bull (IT), Novarad Inc

Education

Three Years: Personnel Administration, 04/1993

Utah Valley University - Orem, UT

Certified: PACS Administration, 04/1991

US Army - Indianapolis, IN

Personnel Administration and PACS Management

Ranked in Top 10% of class

Two Years: Electrical Engineering & Computer Science, 06/1990

UVNC - Ft Bragg, NC

Milirary Personnel Administration: Personnel, 02/1987

US Army - Fort Bragg

Related Education

3 years University; UVSC EE and CS

8 years US Army 5th Special Forces (Airborne) Served as PACS PSNCO and S3 Operations Clerk

PM “Charter of Excellence” Project Management Certification, Chicago (PMP)

Certifications

PMP - Project Management Professional

Certified CNE, Novell- 1991

Third Class Radio Telephone License (FCC)

Additional Information

I have worked with Unix/LENIX Microsoft and Novell File Servers as well as Programmed in various Computer Languages

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