Human Resources Employee Relations

Professional Summary

Accomplished human resources professional with 15+ years of expertise in employee relations, client engagement, recruitment, implementation, learning and development, and change management.

Career Experience

Senior Human Resources Manager, Randstad. July 2020–September 2024

•Previously responsible for human relations for contingent labor organization employing 100+ individuals.

•Managed weekly and monthly employee engagement events at the local and regional levels that resulted in monthly first-quartile retention results.

•Executed internal engagement programs for 150+ regional leaders which added revenue 3 consecutive years.

•Managed recruiting activities such as weekly employment postings and community outreach and attending job fairs bi-monthly.

•Partnered with contingent labor hiring executives monthly in the finance and investment industries to prospect future employees, while conducting reference and background checks.

•Investigated employee relations issues, such as harassment allegations, work complaints, or other employee concerns when necessary.

•Analyzed and presented employment-related data and required reports for monthly and quarterly business reviews.

•Conducted exit interviews and ensure that necessary employment termination procedures were executed weekly.

•Accomplished year to date recognition for maintaining 100% compliance rate for E-•Verified employment tool and onboarding processes.

(April 2020-June 2020: Unemployed due to the Covid-19 Pandemic)

Senior Human Resources Manager, JCPenney June 2005 – March 2020

•Controlled workflow management weekly for 150+ employees.

•Appointed as an associate engagement liaison for 20+ store leaders 5 consecutive years.

•Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

•Facilitated and prepared documents consistent with laws and regulations for E-Verify onboarding.

•Provided advice to management on the prevention of potential systematic employee relations issues regularly.

•Administered company implementation of technology upgrade from HOST system to utilizing Apple devices for 150+ employees.

•Partnered with managers regarding discipline, corrective actions and terminations

weekly, monthly, and during yearly appraisal reviews.

•Was responsible for FMLA administration and leave tracking and conducted periodic training on policies with leadership.

•Performed new employee orientations and conducted new hire surveys and exit interviews.

•Created, planned, and monitored roughly 100K in monthly store budget and managed payroll audits for 150+ employees weekly.

•Achieved yearly compliance recognition from Occupational Safety and Health Administration (OSHA)

•Organized community engagement to drive business resulting in year over year first-quartile results.

•Conducted exit and stay interviews.

•Responsible for all customer experiences through on-line shopping, shipping and receiving, in-store promotions, account discrepancies, and store environment.

Education

Bachelor of Science in Business Administration

South Carolina State University

Essential Skills

HR Management

Employee Engagement & Retention

Performance Management

HR Generalist

Compliance

Client Experience

Career Achievements

Talent Engagement Award, 2021 presented by employer: Randstad

Contact this candidate