Ganga Neupane
*** ********* **, ******, ** *****, 682-***-****, ***************@*****.***
Work Experience
Food handler at Bojangles, Euless, TX June 2023 - current
Greet customers: Greet customers with a smile and a warm spirit
Take orders: Accurately capture orders and suggest additions
Service customers: Be comfortable serving and interacting with customers
Maintain cleanliness: Ensure the restaurant is clean, neat, and accessible to customers
Ensure products are consistent: Make sure all products are consistent with company standards
Provide friendly service: Provide accurate and friendly service to ensure guests will return
DoorDash Driver Feb 2021 - Dec 2021
Pick up and deliver orders: Pick up orders from restaurants and deliver them to customers' homes or businesses.
Drive safely: Comply with road rules and regulations and drive safely to keep a clean driving record.
Communicate with customers: Handle interactions with customers with respect and professionalism. Keep customers updated on their order.
Use GPS: Use GPS to optimize routes and meet estimated delivery times.
Review orders: Before and after delivery, review orders to ensure they are complete, the charges are correct, and the customer is satisfied.
Assist with loading and unloading: Assist with loading and unloading items from vehicles.
Keep vehicles clean: Keep your vehicle clean and tidy while on the job.
Wheelchair Assistant(DFW Airport) April 19-July 2019
Assisted customers in a friendly and courteous manner with any problems, questions, or concerns.
Transported passengers in wheelchairs to, from aircraft, or inside the terminal of the airport.
Asked meaningful questions to offer the customer the best solution.
Updated computer records for passengers' baggage.
Coordinated the delivery of baggage to customer’s residence.
Rolled customer-occupied wheelchair safely down the jet bridge
Ensured wheel brakes are in place prior to allowing passengers to exit the wheelchair.
Maintain professional working relationships with fellow.
Carried out other duties as assigned.
Subway Sandwich Artists (Tulsa, OK) Feb 2015-April 2019
Get online, phone calls, and in-store orders from customers.
Prepare food for customers.
Operate the cash register.
Listen to customer questions and complaints about personnel or products.
Prepare bills of materials.
Train people about all the activities of the store.
Collaborate with Field Representatives to diagnose and solve issues.
Identify trends and develop targets for the betterment of the organization.
Provide co-workers with knowledge and information in a caring and charismatic environment.
Maintain quality service by establishing company standards.
Assess store condition and customer service levels.
Use windows based PC systems, including Microsoft Office, Excel and Outlook for email.
Health Education Teacher (Narayani Secondary School, Chitwan, Nepal) Jan 2010- July 2014
Taught health education to secondary level students.
Handled health awareness program in the village near by school.
Worked as excursion coordinator for lower secondary students.
Education
Master of Education in Health and Population (Tribhuvan University, Nepal) May 2007- July 2010
Special Skills
Operating Systems: Windows 7, 8, 10 & 11.
Software: MS Office Word, Microsoft Excel, Microsoft Powerpoint.
Good in oral, written, and listening skills.
Maps/GPS: Google map, Apple map