Network Security Engineer and Technical Project Manager

WILLIAM L. LUNSFORD

**********@*****.*** 904-***-****

QUALIFICATIONS

Accomplished, results-producing Leader and Technical Engineer experienced with delivering optimal results and providing value in production environments across multiple industries. Excels in meeting and maintaining high work standards through the practical ability of analyzing and identifying challenges and presenting useful solutions. Proven track record of managing risks, delivering results, and improving processes.

PROFESSIONAL EXPERIENCE

Rapid Communications, LLC, Jacksonville, FL

IT Project Manager, IT Consultant Sep 2023 – Present

Participate and lead project focused meetings and discussions with customers to define project requirements

Develop scope, define key deliverables, create project plan, and document potential project risks

Design technical diagrams and research technical specifications to support network designs

Create comprehensive list of materials and draft project estimates for submittal

Oversee project execution and completion of construction projects within budget and projected timeline

Work directly with clients to address concerns, close out project documents, and final invoicing

Provide technical guidance, troubleshooting, and repairs on equipment and systems

Faith Group, LLC, St. Louis, MO

Sr. Network Design Consultant, Technical Project Manager Aug 2022 – Sep 2023

Develop comprehensive network design strategies and solutions across multiple industries to enhance efficiency, scalability, and security posture of customer network services

Participate and lead comprehensive assessments and analysis to identify client requirements and translate them into network design specifications

Developed detailed network architecture diagrams, including hardware, software, and configuration specifications with consideration to business requirements, performance, redundancy, and disaster recovery

Meet with client stakeholders and cross-functional teams to define project scope, timelines, and deliverables

Conduct construction administration (CA) services overseeing equipment procurement, network infrastructure implementation, configuration, and testing to ensure successful deployment and functionality

Oversee project lifecycle, planning, execution, and delivery of complex technical projects within scope, budget, and timeline, while ensuring alignment with stakeholder expectations

Collaborate with cross-functional teams to define project requirements, allocate resources, and manage project risks, resulting in successful project outcomes and high client satisfaction

Duos Technologies, Inc., Jacksonville, FL

Network Security Engineer IV May 2021 – Aug 2022

Oversee network design, management, and configuration of Corporate, data center, and customer networks

Configure, manage, and troubleshoot Cisco ASA 5500-x series firewall SSL VPN services, site to site VPN tunnels, and VTI connectivity for Corporate, data center, and remote customer networks

Deploy, configure, and maintain Cisco, Meraki, and Dell L2/L3 routing and switching equipment utilizing OSPF, route redistribution, VTP, STP, rapid PVST+, VPC, and ether-channels switching technologies

Configure and maintain security policies and IPS/IDS services with Cisco FirePower

Implement network redundancy and failure tolerance using VRRP, VLT/VPC, and LAG technologies

Build and manage hyperconverged virtual server environment using VMWare vSAN and vSphere 7.0u2

Configure and implement standard and extended ACLs across customer networks to minimize access and risk of compromise to IoT devices with limited security configurations and capabilities

Implement and manage Windows RADIUS services for network authentication, authorization, and accounting

WILLIAM L. LUNSFORD Page Two

Continued (Duos Technologies)

Design network diagrams and create standard operating procedures and policies for technical use

Coordinate and oversee vendor relationships for Internet, voice, and application support

Deploy and assist with construction, equipment buildout, and configuration of train portals

oAssist with construction of site build, electrical systems (AC/DC), and installation of hi-res camera systems, lighting systems, controllers, relays, and associated equipment

oConfigure servers, PLCs, cameras, lighting controllers, and other supporting equipment for operations

oPerform operational testing and troubleshooting to full system ensure operability

Brothers Media Group, Jacksonville, FL

System and Network Support Engineer Nov 2018 – May 2021

Deploy, configure, and maintain Cisco FirePower services with Cisco FirePower Management Console

Install, configure, and manage Cisco Nexus 9K switches, Fibre Channel switches, and Catalyst switches

Design and implement advanced network configurations using PBR, IP SLA tracking, OSPF, EIGRP, static routing, and route redistribution

Install, configure, and manage Cisco FPR4110 Next Generation Firewall

Build and maintain Meraki Mobile Device Management platform for iPads, iPhones, and laptops

Manage Cisco Unified Call Manager, IM & Presence, and Contact Center system and services

Build and manage virtual server environment using VMWare and VSphere 6.5/6.7

Manage and monitor Rapid Recovery backup service and off-site replication using IPSEC over VPN tunneling

Configure and maintain Kemp 10 GB Load Master load balancers

Manage and maintain Dell NAS and SAN storage arrays for virtual environment and physical servers

Configure Active Directory group policy, sites and services, DNS, and domain trusts

Create network diagrams, standard operating procedures, and policies/procedures for daily activities

Oversee vendor services for Internet, voice, and application support

Dealer IT Group, Jacksonville, FL

Systems Engineer Jul 2018 – Oct 2018

Redesigned data center technology model, retiring individual equipment stacks per customer in lieu of a hyper-converged solution, allowing expansion of offered services (Internet, colocation, and hosting), reduced power requirements, smaller data center footprint, and system resiliency

Provide Tier 3 escalation and resolution for service desk troubles tickets

Configure and manage Meraki MX, MS, and MR network devices at primary data center and customer sites

Configure and manage Cisco firewall, routers and Catalyst switches

Architect LAN structure and use of VLANs and IP assignment to customer network devices

Maintain backup services for Windows servers, file shares, and network devices

Build and manage virtual server environment using Microsoft Hyper-V services

Conduct security monitoring using IDS, logs, threat detection software, and incident response

Troubleshoot, configure, and manage voice services for Cisco CME, NEC, 3CX, and Nextiva solutions

Manage vendor Internet and voice services for data center and customer locations

Advanced Disposal Services, Ponte Vedra, FL

IT Systems and Security Engineer Aug 2015 – Jul 2018

Oversee daily operations of primary and secondary data centers, network services, and system security

Manage security incident responses through identification, investigation, and resolution

Maintain and configure Cisco 5585 ASA with FirePower, configuring and enabling IPS and URL services

Configure and manage NetScaler load balancers and virtual servicers/services

Manage circuit bandwidth project, improving service to over 80 locations to a single ISP, improving incident/outage response and escalation, and lowered annual costs by well over $100,000

Lead companywide hardware refresh, upgrading legacy network equipment to Meraki cloud managed devices

Provide strategic planning and budgeting requirements to meet current and future operational needs

Conduct security monitoring using IDS, logs, threat detection software, and incident response

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Pegasus Technologies, INC., Green Cove Springs, FL

IT Technician Level 3 2013 – 2015

Manage, maintain, and configure mixed Cisco and Brocade network environment leveraging static, OSPF, and EIGRP dynamic routing technologies to provide end to end communications.

Provided architectural guidance, design, and engineering solutions for local and remote site network systems, utilizing IPsec over VPN to securely support employer/customer mission requirements in remote areas.

Managed and configured Exchange email encryption services for end to end email encryption.

Maintained Cisco ASA edge firewall, VPN services, access rule management, and system OS updates.

Oversaw site data center refurbishment and server/network equipment upgrade to a collapsed, multi-VLAN HA core solution to enhance network resiliency.

Designed, built, and configured mobile communications package used by aircrews at remote sites using Cisco 3560-CG, ASA 5512X firewall, and ISR 2901 router, with EIGRP routing to allow remote site to home office connectivity using secure VPN technologies.

EDUCATION, TRAINING, AND CERTIFICATIONS

Education:

Master of Science; Information Technology Project Management (ongoing)

University of Maryland Global Campus

Bachelor of Science; Professional Aeronautics (Cum Laude, 2005)

Embry-Riddle Aeronautical University, Jacksonville, FL

Associate of Arts; Computer Sciences (2003)

Florida Community College of Jacksonville, Jacksonville, FL

Certifications:

PearsonVue Cisco CCNP Certification – Cisco ID CSCO12334150 (2015, Expired)

PearsonVue Cisco CCNA Certification – Cisco ID CSCO12334150 (2012, Expired)

CompTIA Security + Certification – Career ID COMP001009049909 (2008)

CompTIA Network + Certification – Career ID COMP001009049909 (2009)

Technical Skills:

Applications: Cisco FirePower, Cisco FirePower Management Center, Cisco Access Control Services, Cisco Meraki, CommVault, C2PC, IDirect, JIRA, LAN Surveyor, MS Active Directory, MS Exchange, MS Exchange Online, MS Hyper-V, MS Office 365, MS Office Suite Professional, MS Visio, MS Project, Nagios, Navisphere, NetMRI, SkyNet, SolarWinds, UC3, Viewsat, WAVE, What's Up Gold, Wireshark, VMWare, vSAN, vSphere

Operating Systems: WIN Server 2003, 2008, 2012, 2016, 2019, WIN 7, WIN 8, WIN 10, CentOS

Networking Technologies: LAN, WAN, SNMP, NTP, VPN, IPSEC, DHCP, TCP/IP, HSRP, VRRP, EIGRP, OSPF, BGP, STP, VTP, VLT, VTI, VPC, 802.1q, 802.1x

Hardware: HP, Dell, Compaq, EMC, Brocade, Pure, Cisco Catalyst, Cisco Nexus, Cisco ASA, Cisco UCM/IM&P/CCX, Optibase, DataDomain, Riverbed, GBS, VSAT, Infoblox, Nortel, 3COM

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