Palmira Medina, CMA
SUMMARY OF QUALIFICATIONS:
• Motivated Healthcare Professional with 7+ years MA experience in various medical facilities
• Adept in both Direct patient care and front/back office administrative tasks and medical terminology
• Experienced in Taking outbound/inbound calls for patients’ prescription medication
• Proficient with Microsoft Office System: Word, Excel, and Outlook and relevant Hospital software
• CCMA Certificate # J7L8K8Z7
• CMAA Certificate #T6E4A4G6
PROFESIONAL EXPERIENCE:
The Hospitals of Providence Sierra El Paso, Tx Jan 2022 – Present Certified Medical Assistant
• Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency
• Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations
• Conducted patient intake interviews to collect medical information and insurance details Centro De Salud la Fe El Paso, Tx Oct 2020 – Jan 2022 Certified Medical Assistant
• Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process
• Educated patients about medications, procedures, and physician's instructions
• Completed and submitted clinical documentation in accordance with agency guidelines
• Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
• Assisted patients in preparation for examinations, assessing and recording vital signs
• Conducted patient interviews to gather health history, vital signs, and information about current medical issues El Paso Health and Rehab El Paso, Tx Sept 2017 – Oct 2020 Certified Medical Assistant
• Assisted doctors, nurses and support staff with preparation for and conducting patient procedures
• Improved patient care, safety and compliance by partnering with nurses
• Explained procedures to patients to reduce anxieties, enhance cooperation and facilitate smooth procedures
• Monitored vital signs during medication administration to quickly identify any complications
• Initiated oxygen and administered life-saving drugs in emergency situations
• Observed patient vital signs and medication reactions and reported health concerns or behavioral changes Las Ventanas De Socorro El Paso, Tx Feb 2015 – May 2017 Certified Medication Aide
• Took Outbound and inbound calls and fax to pharmacies and doctors’ offices alike
• Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life
• Assessed patient needs in response to medications
• Maintained medication stock and performed cleaning of patient rooms and equipment EDUCATION:
Western Technical College El Paso, TX 2020
Certified Clinical Medical Assistant
Certified Medical Administrative Assistant