Customer Service Graphic Design
Resume:
Rachel White
EKG Monitor Tech
Phoenix, AZ *****
***************@*****.***
Hello. My name is Rachel and I am looking for full time employment in either sales, customer service or marketing. I have a degree in Graphic Design as well as over 16 years of experience in the medical field. I am good with multitasking, organization, and communicating. I also excel at sales, promoting and marketing products. I have Management experience which includes inventory, sales sheets, scheduling, and keeping up brand standards at all times. I am looking for a position with a company who is in need of someone creative, reliable, enthusiastic, self motivated and self driven that has a lot to offer to the right company.
Authorized to work in the US for any employer
Work Experience
Starbucks Barista/Manager inside a Safeway
Safeway - Phoenix, AZ
March 2021 to Present
Started as a Barista in 2021 then was manager certified 6 months later and became a Manager in July 2022. I was in charge of scheduling, inventory, product launches, ordering, sales, training and certifying all employees, advertising, keeping up with brand standards, having a high customer connections score and exceeding corporate goals for our location. We exceeded in sale and was in a plus gross profit during my time. I came up with creative ways to keep out customer connections score high and the customer feed back was positive.
Radiology Technologist
Yavapai Regional Medical Center (YRMC) - Prescott Valley, AZ September 2019 to January 2020
Scheduling, Patient Transport, Front Desk.
Patient Service Representative
Cigna Insurance Companies - Phoenix, AZ
August 2017 to February 2018
Customer Service, Data Entry, Insurance Verification, Prior Authorizations EKG Monitor Technician
Tenet Healthcare - Phoenix, AZ
August 2015 to July 2016
EKG interpretation, Hospital Unit Clerk
EKG Monitor Technician
Select Specialty Hospital - Phoenix, AZ
December 2010 to May 2016
EKG interpretation, Order Entry, Physician Transcribing, Transport, CNA Hospital Unit Coordinator
Select Specialty Hospital - Phoenix, AZ
September 2010 to May 2016
As a HUC I was responsible for transcribing physicians orders and ordering procedures, labs, and imaging for patients. I also answered the phones and coordinated procedure times with the nurses insuring they were on time and had the necessary paperwork they needed for there patient. I was responsible for getting in contact with physicians and coordinating any necessary orders in order to give the best care possible for our patient.
CNA - Certified Nursing Assistant
Select Specialty Hospital - Phoenix, AZ
September 2009 to June 2010
Patients care. Patient transport.
CNA - Certified Nursing Assistant
Coronado Care Center - Phoenix, AZ
August 2008 to December 2009
CNA Patient Care, Transport
Graphic Designer
Office Max - Tempe, AZ
July 2008 to January 2009
Graphic Designer
Education
Studying for my Bachelor's Degree in Speech Language Pathology Arizona State University-Tempe - Tempe, AZ
August 2013 to December 2015
Associate in AAS in Graphic Design
Yavapai Community College - Prescott, AZ
January 2002 to December 2005
Skills
• Adobe Creative Suite
• Adobe InDesign
• Graphic Design
• Illustration
• EMR Systems
• Cerner
• Branding
• Medical Imaging
• HTML5
• English
• Medical office experience
• Office experience
• Adobe Creative Suite
• Adobe Photoshop
• Marketing
• Sales
• Supervising experience
• Customer service
• Cash register
• EMR systems
• Interviewing
• Negotiation
• Computer skills
• Cardiology
• Communication skills
• Typing
• Medical terminology
• Hospital experience
• Microsoft Excel
• QuickBooks
• Microsoft Office
• Project management
• Copywriting
• Graphic design
• Adobe InDesign
• CorelDraw
• Photography
• Branding
• Retail sales
• Outside sales
• Inside sales
• Recruiting
• Logo design
• Financial services
• Administrative experience
• Adobe Illustrator
• Patient monitoring
• Leadership
• Analysis skills
• Account management
Certifications and Licenses
Driver's License
Life & Health Insurance License
Life Insurance License
Property & Casualty License
Insurance Producer License
Driver's License
January 2001 to Present
Assessments
Customer service — Proficient
March 2021
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Proficient
February 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
January 2024
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
September 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate