Debt Collection Collector

Adam Nielsen

Phone: 772-***-**** Email: **********@*****.***

Objective

Experienced Debt Collection Professional with 18 years of expertise in handling various types of debt, including auto deficiencies, credit cards, payday loans, probate, and medical bills. Seeking to leverage extensive knowledge and skills in a challenging role within the debt collection industry. Fluent in Spanish. Professional Experience

Owner/Operator

Very green landscaping August 2021 – Feb 2024

- Managed and operated a successful landscaping business, overseeing all aspects of daily operations.

- Developed and maintained client relationships, ensuring high levels of customer satisfaction.

- Managed financials, including invoicing, budgeting, and cost control. Debt Collector

J Collections August 2019 – July 2021

- Successfully collected on a diverse portfolio of accounts, including auto deficiencies, credit cards, payday loans, probate, and medical debt.

- Maintained compliance with the FDCPA and other relevant regulations.

- Consistently met or exceeded monthly targets and goals, achieving recognition for performance.

- Utilized skip tracing tools and techniques to locate debtors and secure payments. Debt Collector

Wagner and Hunt August 2014 – July 2019

- Focused on collecting for American Express, managing a high-volume portfolio.

- Negotiated payment arrangements and settlements, consistently meeting collection targets.

- Maintained strong client relationships and provided detailed reporting on collection progress. Debt Collector

Phillips & Cohen Associates July 2009 – July 2014

- Specialized in collecting for Chase and other high-credit accounts.

- Built strong relationships with clients while negotiating payment arrangements.

- Implemented effective strategies for collecting overdue accounts and managing difficult cases.

- Trained and mentored junior collectors, sharing best practices and techniques. Debt Collector

Rent-A-Center July 2004 – July 2009

- Began debt collection career with Rent-A-Center, collecting on a variety of consumer accounts.

- Gained foundational experience in skip tracing, negotiation, and debt recovery.

- Consistently exceeded collection targets and earned recognition for performance. Skills

- Bilingual: Fluent in Spanish and English- Strong negotiation and communication skills- Proficient in skip tracing and debt collection software- Extensive knowledge of FDCPA and industry regulations- Ability to manage high- volume portfolios and meet aggressive targets- Customer service and conflict resolution Certifications & Licenses

- FDCPA Compliance Training

References

Available upon request.

Contact this candidate