Customer Service North Face

Marcus Charlot

Highland Mills, NY - **************@*****.***- 845-***-****

Experience

Telus Household Items LLC- Kissimmee, FL June 2020- Present

● Transported Household appliances under step-fathers private company through Kissimmee

● Installed appliances in households for families in Kissimmee

● Generated $4,000 in appliance sales for the company YMCA Camp Discovery- Harriman, NY June 2023- Present

● Engaged 7-8-year-old children through interactive games, activities, and challenges.

● Emphasized core values of honesty, respect, caring, responsibility, and fun in all activities.

● Collaborated closely with the office to organize events and manage program logistics.

● Reviewed and updated spreadsheets for current and future purchase planning.

● Ensured a safe, positive, and enjoyable environment for all participants. The North Face (Woodbury Common Premium Outlets)- Woodbury, NY September 2021-June 2023

● Supported customers in finding products and generated consistent sales by understanding needs and promoting offers.

● Experience working in stockroom location and filling items

● Understood proper work cultural along with cultural diversity in work setting

● Checked out customers at the cashier promoting store deals and award programs Education

Suny Oswego, School of Business

● 2 year student

● Completed Course Works: Sales, Marketing, Business Organization Monroe-Woodbury High School

● Class of 2023

● Highschool Diploma

Skills, Interest, Accomplishments

● Microsoft Office (PowerPoint, Excel, Word) - Certified

● Customer Service and Sales Expertise

● Leadership and Event Management

● Consistent Positive customer satisfaction at The North Face

● Improve and Increased work culture at YMCA Camp Discovery

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