Direct Support Human Services

VALERIE EFFERSON

*.**********@*****.*** 347-***-****

EDUCATION

Old Dominion, Norfolk, VA expected graduation 2024

Bachelor of Science in Human Services

Tidewater Community College, Norfolk, VA, June 2014

Associate of Applied Science in Human Services

PROFESSIONAL EXPERIENCE

Kasefa Care, (City and state) Start date

Direct Support Professional

●Maintain a healthy and safe group home environment to ensure the wellbeing of all residents

●Provide hygienic support to residents as needed or indicated in service plan to create a personal connection with the patient and maintain their health

●Administer medication to patients to cure or treat a condition, to reduce symptoms, or to prevent an illness

●Document what substances the patient received and when to avoid potential errors from an unintended repeat dose.

AHRC New York City, New York, NY

Coordinator, Direct Support Professional January 2018—Present

●Advocated on behalf of 8 individuals with intellectual and other developmental disabilities for quality healthcare, living assistance, and personal development to improve their quality way of life

●Manually administered 50 controlled medicines twice daily to 8 individuals with intellectual and other developmental issues

●Attended to clients’ daily living needs by preparing meals, clothing, hygiene, and administrating medication

●Engaged in daily community engagement activities and excursions in New York City with residents to help them build and live full lives

Mercy Drive, New York, NY August 2017—April 2018

Coordinator, Direct Support Professional

●Successfully coached 3 individuals with intellectual and other developmental disabilities on best money management practices daily, weekly, monthly, and yearly

●Attended to clients’ daily living needs by preparing meals, clothing, upkeeping hygiene, and administering medication

●Provided timely and quality respite support daily to 3 families

ForKids, inc. Norfolk, VA August 2014—December 2014

Intern, Client Services Transportation and Housing

●Assisted 500+ parents, homeless, and other displaced adults in Norfolk with identifying permanent housing and transportation

●Coordinated with a network of agencies across the city in assisting homeless families and displaced adults with short-term and long-term resources, solutions, and programs

Collected and reported +500 contact information data points to the reporting supervisor to support efforts in communication and outreach with displaced adults and homeless families

VOLUNTEER

●Pleasant Grove, Hinesville, GA (2010—2011)

●Red Cross, Hinesville, GA (2009—2010)

AWARDS AND CERTIFICATIONS

●Phi Theta Kappa (2013)

●Mentor, Student Support Services (2015)

●Dean’s List (2012—2014)

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