Paulette McSwain
********.***********@*****.*** 336-***-**** Burlington, NC
SUMMARY
Seasoned Judicial Services Coordinator and Court Services Specialist with 12 years of experience in criminal justice and court operations. Expertise in probation intake, case management, and presenting reports to the court. Seeking a remote court/judicial role, bringing in-depth knowledge of legal procedures and exceptional coordination skills. WORK EXPERIENCE
NC State Government
Judicial Services Coordinator May 2023 - Feb 2024
• Conducted intake interviews for individuals on probation and community service, ensuring thorough assessment and accurate placement with local organizations.
• Collaborated with agencies including Goodwill and The Caring Kitchen to facilitate client integration and compliance with court-mandated service hours.
• Managed case documentation and follow-ups for clients on supervised probation, contributing to effective monitoring and judicial process adherence.
Guilford County Government High Point, NC
Court Services Specialist I Jun 2022 - Feb 2023
• Administered intake interviews and monitored compliance with pretrial release conditions, ensuring adherence to judicial requirements.
• Prepared and delivered oral reports to the judiciary, effectively communicating bond considerations and pretrial release conditions for jailed defendants.
• Managed meticulous record-keeping and data compilation for the generation of precise statistical reports on court services activities.
• Conducted thorough criminal history research and case status analysis utilizing local, state, and national databases, supporting informed court decisions.
Security Officer Nov 2018 - Jun 2022
• Monitored alarms and CCTV surveillance to ensure the integrity of security operations across multiple locations.
• Maintained ID badge and access control systems, managing permissions for a user base of around 5,000 individuals.
• Coordinated emergency response by dispatching police, EMT, and fire services as required, ensuring prompt and effective incident resolution.
• Managed the documentation and distribution of daily logs, parking records, and equipment check-ins/outs, providing accurate records for security and maintenance activities. East Coast Protective Services Greensboro, NC
Security Officer Supervisor Apr 2018 - Dec 2018
• Conducted comprehensive security patrols and perimeter checks of elementary school premises to ensure the safety of students and staff.
• Managed and directed a team of 5-15 security personnel, ensuring adherence to protocols and accurate reporting of all security activities.
Safe and Secure Worldwide Protection Greensboro, NC Security Officer Aug 2017 - Apr 2018
• Conducted comprehensive patrols of various properties including schools and office buildings, ensuring safety through vigilant perimeter assessments and detailed activity reporting.
• Managed a team of 5-15 security personnel, maintaining oversight of daily operations and fostering a secure environment for all stakeholders.
Allied Universal Protection Services Winston Salem, NC Security Officer Dec 2014 - Aug 2017
• Maintained the integrity of computer manufacturing facilities by conducting thorough patrols and monitoring perimeter security systems.
• Facilitated secure site access by verifying credentials of clients and contractors, ensuring compliance with access protocols.
• Enhanced communication and operational efficiency by collaborating on and submitting detailed daily shift reports.
North Carolina Agricultural and Technical State University Greensboro, NC Cashier II Feb 2008 - Jun 2011
• Counseled students and parents on payment issues, ensuring clarity on account statuses and managing late or past-due payments.
• Managed financial transactions with accuracy, reconciled daily cash flow, and ensured secure deposit procedures, including collaboration with campus police for bank deposits. EDUCATION
Guilford Technical Community College
Certificate, Notary Public
Jamestown, NC
2028
South University
Master of Science, Criminal Justice
Savannah, GA
2018
South University
Bachelor of Science, Criminal Justice
Savannah, GA
2017
Guilford Technical Community College
Associate of Criminal Technology
Jamestown, NC
2011
SKILLS
Communication • Ability to Work Under Pressure • Decision Making • Time Management • Self-Motivation • Conflict Resolution • Leadership • Adaptability