Customer Service Representative
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Customer Service Represntative
Danielle Powell
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service- oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Address
Chicago Heights, IL, 60411
Phone
****************@*****.***
Loading and unloading
Seasonal campaigns
Creative problem solving
Money handling abilities
Strategic sales knowledge
Report preparation
Assembly and production
Order picking and
processing
Leadership and team
building
Warehouse operations
Warehouse Associate
Staffmark Staffing, Bolingbrook, IL
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized
and properly stocked.
Used hand-held devices and computers to
record and monitor inventory levels and
completed audits to uncover and address
inaccuracies..
Manually or mechanically loaded and unloaded
materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Completed over 2000 customer orders each day
in warehouse setting
2020-02 -
2022-10
Order Picker
Amazon, Joliet, IL
Prepared orders by processing requests, pulled
materials from warehouse, packed boxes and
prepared shipments.
Used hand-held devices and computers to
record and monitor inventory levels and
completed audits to uncover and address
inaccuracies.
Operated equipment such as pallet jacks and
hand trucks to move heavy boxes.
2018-08 -
2020-02
Finance Intern
Financial Solutions Midwest, Chicago, IL
Assisted with account reviews and preparation
for account reviews.
2017-07 -
2018-04
Education
Reviewed statements with staff accountants to
inform corporate and individual financial
planning.
Supported organizational account management
duties under direct supervision.
Provided exceptional service to customers
requiring assistance such as account questions.
Teller
Chase Bank, Chicago, IL
Answered customer inquiries regarding account
balances, transaction history, services charges
and interest rates.
Processed customer transactions promptly,
minimizing wait times.
Answered telephone inquiries on checking and
savings accounts, loans and lines of credit.
Maintained friendly and professional customer
interactions.
2013-04 -
2016-06
Merchandise Associate
Sears Roebuck, Orland Park, IL
Organized store merchandise racks and displays
to promote and maintain visually appealing
environments.
Recorded daily activities for inventory control.
Kept aisles clear and clean while restocking to
prevent accidents and enable others to easily
pass by.
Stocked shelves, racks and cases with new or
transferred merchandise.
2010-12 -
2013-02
High School Diploma
Bloom Highschool - Chicago Heights
2006-08 -
2010-05
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