Customer Service Assistant Manager
Resume:
Jessica R. Snellbaker
Aurora/Denver Metro
*****************@*****.***
Highly experienced and crossed trained cashier in money handling, check/wire processing, with 5+ years of management and customer service.
Work Experience
Assistant Manager
06/2014 to 09/2019
Hobnob
Lakewood Colorado
Opening the store front promptly at 6:30 AM while directing staff with the care and upkeep of hotel/daycare dogs, creating a personalized work schedule of 8-15 employees for a 2 week time frame, handling payments, stocking the store front of goods and products, ordering the weekly deliveries of said goods, cleaning and sanitizing of dog kennels, yards and the store, giving excellent customer service and building strong relationships between co-workers, customers and employees alike.
Cash Associate
01/2021 to 08/2024
SLS / Computershare
Greenwood Village, Colorado
Handled priority and highly sensitive mail/ live checks, processed payments via wire, networked within the department as well as others to resolve escalated issues, processed weekly/monthly/annual reports, emailed outside sources for referencing information
Skills
Customer Service - 5 years
Microsoft Outlook - 3 years
Data Entry - 5 years
Accounts Payable/Recievable - 4 years
Excel - 5 years
Team Building - 5 years
Education
Smoky Hill High School
High school or equivalent
Grades 9-12
Aurora Colorado
08/2010 to 05/2014
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