Michael R. Brown
McKinney, TX419-***-****
*********@*****.*** https://www.linkedin.com/in/michaelbrowm Program Management Manufacturing Plant Operations Quality Assurance Highly analytical and success-driven professional with a proven record of accomplishment in quickly adapting to practices and methods to meet the needs of the business; establishing and maintaining effective relationships with key stakeholders; and efficiently taking on difficult challenges and finding creative solutions. Possess technical aptitude, effective communication, and strong leadership skills; adept in meeting and exceeding quality metrics; resolving operational challenges; presenting facts and recommendations; and providing administrative direction to ensure success of the organization.
Significant Accomplishments:
Provided Key metrics to senior management to improve upon existing SLA’s.
Became subject matter expert in various Quality Control Systems
Leveraged strong knowledge in manufacturing, light industrial and quality control,, screening, and interviewing potential employees, as well as recruiting and hiring quality candidates to ensure successful business operations.
Drove efforts in meeting the expectations of senior leadership through keen administration of projects, Time to fill, and expansion efforts.
Exemplified proven ability to lead under stressful and time critical projects and backfill positions.
Proven ability to work in a fast-paced and dynamic environment.
Successful gained and maintain over c-level supplier partnerships within NA,EMEA, and APAC CORE COMPETENCIES
Project Management
Automotive
Manufacturing
Light Industrial
Team leadership
Master scheduling
Hoist
Plant operations
SQL
Logistics Management
Organizational Development
Lean Manufacturing
Quality Assurance
Report Analyst
Union Relations
Appeals & Grievances
Paint Processing
PILB License
Strategic Planning
Color Match Computer
Technologies
Relationship Management
TRACK AND RECORD ALL EXPENSES PROMPTLY ENSURING ACCURACY AND ADHERENCE TO COMPANY POLICIES AND PROCEDURES, MANUFACTURING AND QUALITY CAREER HISTORY
QC Manager - Cornerstone Building Brands, Toledo, Ohio 2020 to Present
Directly manage high to mid level programs globally and mentor low-level programs with local program management
Assemble core program team and complete the program planning process to ensure development of a complete program plan and work breakdown structure, including the financial pro forma baseline.
Meet all design, quality, production, financial, and milestone timing needs of the program.
Develop and maintain project-timing charts and maintain the project schedule as agreed between the customer and stakeholders.
Plan, lead & conduct timely team meetings and program status reviews based on the defined Program Management process
– which includes direct leadership of the functional disciplines such as Engineering, Quality, Operations and Purchasing
Communicate or present project status as needed through reports and program management reviews at all levels.
Identify and resolve project issues, using systemic root cause analysis and provide a robust process for change management.
Liaison with customers regarding program issues, including participation in their meetings.
Monitor project concept, budget & schedule for compliance with customer specifications. Plan and identify required staffing needs to the appropriate function in a timely manner.
Ensure successful design, capability, installation and prove-out of production equipment and tools including procurement of capital equipment & compliance with all required codes.
Establish price, warranty and delivery targets with purchasing. Support purchasing or quality in supplier negotiations as appropriate.
Optimize project cash flow through timely coordination of all purchase order releases. Plan and manage all budgets and costs associated with the program, and adhere to the program pro forma.
Utilization of SAP Concur Expense reporting
Managing expense reports
Strong knowledge of lean manufacturing
Managing company travel and reimbursement documentation approval.
Invoice Resolution
Managing Expense report workflow; making sure line items, quantity and mark-up information is correct.
Track and record all expenses promptly, ensuring accuracy and adherence to company, policies, and procedures.
Maintain up-to-date, accurate, expense records, including receipts, invoices, and supporting documentation.
Generating weekly reports on expenses and budgeting, providing valuable insight and recommendations to stakeholders.
Collaborate with other departments and vendors to ensure accurate and timely payment processing.
Identify areas of potential cost savings to optimize expense management.
Responsible for extended support of: operations, quality, or engineering beyond what a typical program would require. Production Supervisor- Argus, Toledo, Ohio 2018 to 2022
Managed Full cycle hiring process from position request to onboarding in partnership with staffing agencies and consultancy firms.
Engage with Hiring managers globally to establish hiring requirements and provide an overall sourcing strategy, while leveraging funnel data.
Provide training and support to all end-users on our applicant tracking system (Beeline).
Measure and improve vendor-supplier relationships with Microsoft by monitoring and providing real-time feedback on adherence to internal guidelines and Strict Microsoft policies.
Determined Eligibility for vendors utilizing SAP adhering to Microsoft’s internal policies.
Use of SAP to manage and maintain purchase orders and headtrax information
Analyze daily reports on accounts payable and payrolling information.
Advise/Consult hiring managers on best practices, top suppliers’ performers, and market data to enhance hiring experience.
Uses working knowledge of various supported Vendor Management Software to troubleshoot issues. Uses customized and standardized situational responses and processes to resolve customer issues. Recognizes and gathers relevant information on customer issues/scenarios requiring further solutions. Escalates such issues according to standard escalation process
Works to meet all contracted SLA’s and works to improve overall process by recommending improvements to Advisory Consultant and/or Program Manager
Created, extended, and tracked credentials for onboarding contractors utilizing HeadTrax during new acquisitions, quarterly, and Fiscal year end.
Created purchase orders extensions in MyOrder for Microsoft vendors.
Conducted intake calls and analyzed client information according to the requisitions provided by the client to find a suitable candidate for the position
Responds to tickets and inquiries including/ but not limited to: general request inquiries, assignment updates/changes, invoicing questions/concerns, timesheet questions/concerns, visa letter requests, reporting requests, conversion fee inquiries, etc.
Responsible for requisition review, entry and maintenance through the use of VMS technology, CM system, and other related systems.
Directly manage high to mid level programs globally and mentor low-level programs with local program management
Assemble core program team and complete the program planning process to ensure development of a complete program plan and work breakdown structure, including the financial pro forma baseline.
Meet all design, quality, production, financial, and milestone timing needs of the program.
Develop and maintain project-timing charts and maintain the project schedule as agreed between the customer and stakeholders.
Plan, lead & conduct timely team meetings and program status reviews based on the defined Program Management process
– which includes direct leadership of the functional disciplines such as Engineering, Quality, Operations and Purchasing
Communicate or present project status as needed through reports and program management reviews at all levels.
Identify and resolve project issues, using systemic root cause analysis and provide a robust process for change management. Supervisor – Norplas, Toledo, OH 2012 to 2018
Engage with Hiring managers globally to establish hiring requirements and provide an overall sourcing strategy, while leveraging funnel data.
Provide training and support to all end-users on our applicant tracking system (Beeline).
Measure and improve vendor-supplier relationships with Microsoft by monitoring and providing real-time feedback on adherence to internal guidelines and Strict Microsoft policies.
Determined Eligibility for vendors utilizing SAP adhering to Microsoft’s internal policies.
Use of SAP to manage and maintain purchase orders and headtrax information
Analyze daily reports on accounts payable and payrolling information.
Advise/Consult hiring managers on best practices, top suppliers’ performers, and market data to enhance hiring experience.
Machine Operation
Load Manufacturing
Part Inspection
Color match parts using computer programming
Supervisor of 30+ employees
Uses working knowledge of various supported Vendor Management Software to troubleshoot issues. Uses customized and standardized situational responses and processes to resolve customer issues. Recognizes and gathers relevant information on customer issues/scenarios requiring further solutions. Escalates such issues according to standard escalation process
Works to meet all contracted SLA’s and works to improve overall process by recommending improvements to Advisory Consultant and/or Program Manager
Created, extended, and tracked credentials for onboarding contractors utilizing HeadTrax during new acquisitions, quarterly, and Fiscal year end.
Created purchase orders extensions in MyOrder for Microsoft vendors.
Conducted intake calls and analyzed client information according to the requisitions provided by the client to find a suitable candidate for the position
Responds to tickets and inquiries including/ but not limited to: general request inquiries, assignment updates/changes, invoicing questions/concerns, timesheet questions/concerns, visa letter requests, reporting requests, conversion fee inquiries, etc.
Responsible for requisition review, entry and maintenance through the use of VMS technology, CM system, and other related systems.
Directly manage high to mid level programs globally and mentor low-level programs with local program management
Assemble core program team and complete the program planning process to ensure development of a complete program plan and work breakdown structure, including the financial pro forma baseline.
Meet all design, quality, production, financial, and milestone timing needs of the program.
Develop and maintain project-timing charts and maintain the project schedule as agreed between the customer and stakeholders.
Plan, lead & conduct timely team meetings and program status reviews based on the defined Program Management process
– which includes direct leadership of the functional disciplines such as Engineering, Quality, Operations and Purchasing
Communicate or present project status as needed through reports and program management reviews at all levels.
Identify and resolve project issues, using systemic root cause analysis and provide a robust process for change management. MICHAEL BROWN
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PROFESSIONAL DEVELOPMENT
OSHA Safety Certificate
Certified Production and Inventory management (APICS) Six Sigma
Driver's License
EDUCATION TECHNICAL SKILLS
Southwestern College - Toledo, OH
December 2009 to December 2010
GED Diploma, Medical coding diploma
Operating Systems: Mac / Microsoft Windows
Software: Microsoft Office Suite, Success Factors, SalesForce, SharePoint, MyOrder, SAP, Microsoft 365, Power BI, Headtrax, Bullhorn, Fieldglass, Workday, TOPS, Accurate, Custom Match, DSR, Zendesk