Customer Service Entry-Level

EDITH GONZALEZ

713-***-****

*****************@*****.***

HOUSTON, TX 77041

OBJECTIVE

Motivated and customer-focused individual seeking an entry-level customer service position to utilize strong communication and problem-solving skills.

SKILLS & ABILITIES

• Bilingual (English/Spanish)

• Excellent communication skills

• Phone etiquette

• Adaptability

• Problem-solving

• Packaging

• Cash handling

• Merchandising

EXPERIENCE

2022 - 2023 Cashier/Customer Service

Poke Burri – Houston, TX

• Greet customers as they enter the restaurant.

• Process credit cards and get signatures.

• Create change for those paying with cash.

• Closeout the register at the end of the day.

• Provide customer service and complaint resolution. 2018 - 2019 Packaging

JC Enterprises – Houston, TX

• Follow all company guidelines regarding packaging.

• Pack, weight, and label completed items from shipment or storage.

• Identify and dispose of defective items.

• Maintain a clean work area.

EDUCATION

2014 High School Diploma – Westbury High School Houston, TX

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