Customer Service Representative
Resume:
Layla Bryan
Oak Hill, OH *****
*************@*****.***
I am seeking permanent employment with an opportunity for growth and career advancement. Authorized to work in the US for any employer
Work Experience
Delivery Expert/Customer Service Representative
La Rosa Pizza-Jackson, OH
May 2020 to November 2022
prepare and check products for accuracy deliver food to customer while maintaining good customer service throughout register for handling
McDonalds Crew Member
brad munn
March 2019 to August 2019
• customer service, food and cash register experience,following safety procedures. sell food to the public while maintaining good customer experience.
Sales Associate/Cashier
Dollar Tree-Jackson, OH
July 2017 to October 2018
I was responsible for accepting payment of purchases and giving receipt and change back to customers, operation of POS cash register while counting the drawer to maintain the correct amount and make cash drops to ensure proper service, bagged customer goods assuring nothing would get damaged or smashed.
I also served as a stock person, customer service and any other department that help was needed in. Insurance Agent
Insurance Use-Clarksville, TN
February 2004 to November 2006
Selling various types of insurances, including auto, life, fire, and property to businesses and individuals on behalf of numerous insurance companies. Interview prospective clients to obtain data on their financial resources and needs, the physical condition of the person or property to be insured, and discussing any existing coverage, Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries, and ensure that policy requirements are fulfilled including any necessary medical examinations and the competition of appropriate forms. ICD-9 Coder/Medical Review Auditor
American Medical Response (AMR)-New Haven, CT
January 2001 to July 2003
Review member charts, lab and consult reports for identifying documented diagnosis, developed relationships with providers and staff with consistent communication and training as well as developed and maintained standard auditing policies and procedures and reviewed and billed run forms to Medicaid, Medicare and Railroad insurance companies.
Education
Certificate in Emergency Medicine
Margaret Eagen Center - West Haven, CT
August 2000 to February 2001
Diploma in HS curriculum
The Sound School - West Haven, CT
August 1996 to May 2000
Skills
• Serving as an EMT for the after effects of 9/11. (Less than 1 year)
• Medical Assisting (Less than 1 year)
• Volunteer Work (5 years)
• Customer Service (10+ years)
• Cooking (10+ years)
• Restaurant experience (6 years)
• Serving (1 year)
• Cash handling (10+ years)
• Food safety (10+ years)
• Food industry (10+ years)
• Customer service (10+ years)
• Sales (10+ years)
• Cash register (10+ years)
• Driving (10+ years)
• Van driver
Certifications and Licenses
EMT Certification
January 2000 to April 2011
treat and transport patients to the hospital for emergency medical treatment. complete a run form about patients care while in my care
Driver's License
February 2022 to February 2026
Insurance Producer License
January 2004 to February 2008
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