Data entry specialist

SUMATRA DUKES

*********@*****.*** 682-***-**** Irving, TX 75062

Summary

Knowledgeable Dispatcher with years of experience. Adept at checking on field personnel and solving concerns with

self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful

multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.

Skills

* Service Coordination

* Dispatch Coordination

Experience

JMJ Delivery Burleson, TX

Dispatcher

11/2019 - Current

Kim Kendrick Bakersfield, CA

Care Giver

03/2013 - 05/2018

Neighborhood Walmart Bakersfield, CA

Produce Manager

04/2010 - 02/2014

* Driver Communication

* Schedule Management

Communicated with drivers to coordinate a timely delivery.

Directed routing, and tracking of a fleet of 32 vans .

Managed conflict resolution with drivers Monitored drivers &

adjusted call priorities regularly based on driver needs.

Utilized various software systems to facilitate movement,

planning and scheduling.

Helped clients perform grooming, bathing and other hygiene

tasks.

Provided companionship to clients through conversation,

activities and positive interactions.

Performed chores and light housekeeping around client's

residence.

Received produce deliveries and unloaded produce.

Trained and coached new team members.

Participated in quarterly inventory counts and conducted

inventories.

Education and Training

Bakersfield Adult Schools Bakersfield, CA

GED

09/2004

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