Customer Service Start Date

OBJECTIVE

Hard working professional with diverse work experience in both a manufacturing and receptionist settings. Seeking to transfer my strong customer service skills to local driving and delivery positions. BASHIR H HAJI

261 Yosemite Circle N.

Apt 102

Golden Valley, MN 55422

612-***-****

********@*****.***

JOB HISTORY/DUTIES

Warehouse Team Lead and Iron Pourer

Smith Foundry Company

Minneapolis,MN

Start Date: August 2021 End Date: July 2024

- Led 3 iron team members at a foundry company ranked in the top 200 of the US for product quality

- Trained in new teamers on how to pour iron and how to stay safe in the warehouse

- Adeptly handled a 2000 pound iron furnace and accurately mixed proper chemical ratios to create high quality iron products for major companies such as John Deer and Toro

- Expertly poured iron at correct levels preventing excess waste of scrap metal

- Ensured creation of high-quality final product resulting in 0 customer returns due to quality or inventory issues

Front Desk Receptionist

Adult Rehabilitation Center (ARR)

Minneapolis

Start Date: September 2019 End Date: July 2021

- Ensured safety of inpatient rehabilitation center by checking for weapons, breathalyzing, and calling for emergency services for medical emergencies

- Handled large call volume of people seeking to donate items to the salvation army and provided information to people seeking rehabilitation services

- Skilled in verbal de-escalation techniques resulting in no physical conflict in reception space

- Checked in nearly 100 visitors or residents every day

- Volunteered to drive customers to appointments on weekends Iron Pourer

Smith Foundry Company

Minneapolis,MN

Start Date: 2012 End Date: 2015

- Operated melting furnaces at proper temperatures to accurately pour iron

- Safely monitored iron flow to prevent spills and wasted product

- Followed all safety protocols to prevent accidents and injuries

- Inspected machinery daily to ensure safe positioning and cleanliness of all equipment ADDITIONAL SKILLS

- Customer service

- De-escalation

- Safety Protocols

- Machine Operation

- Team Leadership

- Chemical Mixing

- Communcation

- Licensed Driver

Contact this candidate