Customer Service Front-End
Resume:
J
Teresa Johnson
****************@*****.***
Reno, NV, 89512
SUMMARY
SKILLS
Customer Service 10 plus yrs
EXPERIENCE
Cashier/ Customer Serivce
Reno, NV
Walmart / Aug 2014 to Feb 2020
Cashing Checks/Paying Bills/Money orders
Returns/Layaways
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Welcomed customers, offering assistance to help find necessary store items.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
Worked closely with front-end staff to assist customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Cashier and Sale Assoicate
Reno, NV
Dollar Tree / Jan 2012 to Jul 2014
Greeting customers as they arrive at the store and proving them with pricing information
Enter transaction with credit and cards and cash at the register provide customers with receipts
Assist in stocking shelves, rotating merchandise in assigned departments
Cashier
Reno, NV
Walmart/ Aug 2008 to Nov 2011
Gretting customer as they arrive at the store and proving them with pricing information
Enter transaction with credit cards and cash at the register and provide customers receipts
Assist in stocking shelves, rotating merchandise in assigned departments
Troubleshot and resolved issues with cash registers, card scanners and printers.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
EDUCATION AND TRAINING
High School Diploma
North Campus High School Jun 1983
Merced, CA
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