Front Desk Receptionist
Resume:
Hope Arboleda
Terrytown, LA *****
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
Hampton by Hilton-New Orleans, LA
January 2023 to July 2024
Checked guest in and out of the hotel, greeted guest as they arrived and left, processed credit card payments, took cash payments, checked and sent emails, answered phones, treated all guest with respect and kept a smile at all times, assigned rooms, worked at a fast pace, kept front desk clean and organized, put in all maintenance work orders, worked closely with housekeeping for stay overs and departures.
Drug manufacturer
Abbott-Gretna, LA
September 2021 to August 2022
I handled urine samples and got them ready to be drug tested for big companies like, quest, lab Corp,
& allele plus a few others. I had to enter data into the computer. Leasing Agent
Summerfield Apartments-Biloxi, MS
August 2011 to April 2012
Leased apartments to tenants.
Showed apartments to potential tenants.
Made appointments
Answered phones
Transfered calls. Worked all office equipment
Collected rent
Issued receipts.
Issued eviction notices
Walked the property 3 times a day
Checked apartments to approve them to be move in ready. Front Desk Agent/ Room attendent
Stay bridge suites-Covington, LA
March 2009 to December 2009
Checked in guest in a timely manner,
Issued room keys.
Attended to the needs of all guest.
Made reservations
Canceled reservations.
Answered phones
Used all office equipment, faxing, coping,
Education
GED
Hueyp. Long - Gretna, LA
September 1999 to November 1999
Skills
• Customer service, hospitality, making each guest feel important, patience, problem solving, answering phones, filing, using office equipment such as fax, coping, printing ect, making reservations, following up with guest request /needs. Leasing apartments, showing apartments, completing proper paperwork, collecting rent, order forms. Housekeeping. (1 year)
• Laboratory Experience (1 year)
• Property Leasing (1 year)
• Microsoft Outlook (3 years)
• Office Management
Languages
• English - Fluent
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