Talent Acquisition Human Resource

E X E C U T I V E S U M M A R Y

Bold, results-driven, authentic senior leader equipped with strong business acumen and a reputation built on 30+ years of success in critical roles within recognized corporations, organizations and higher education institutions. Extensive experience developing and executing comprehensive strategies, focusing on maximizing recruitment, training, strategic partnerships, Human Resource administration, enrollment management, retention management, training policies, processes, technology, and workforce development. Track record of forging supportive community alliances and productive relationships with prospects, clients, students, and talent while fostering diverse, learning-focused cultures. Recognized for possessing remarkable interpersonal and communication abilities, exceptional organizational skills, and history of thriving within collaborative, forward-thinking environments.

P R O F E S S I O N A L E X P E R I E N C E

E nCorps S TEM T eachers P r ogram 2 0 22-2 0 23

N a t i o nal R e c r u i tment D i r e c t o r

Provide essential support to EnCorps’ mission to empower the best and the brightest science, technology, engineering and math

(STEM) professionals, as an innovative, long-term solution to the shortage of high quality, impactful educators for students in under-resourced communities. Lead the recruitment team and manage recruitment and communication goals and deadlines as EnCorps continues to grow; focus on building the recruitment, onboarding, retention, and communication functions of the organization.

● Oversees and manages full lifecycle recruitment (post, source, prescreen, schedule, references, offer, onboarding, etc.) of full-time, part-time, temporary and intern personnel as well as EnCorps educators.

● Sets vision and drives forward special projects including referrals program, interview and selection processes, outreach to partners, new initiatives, etc.

● Leads recruitment team in the creaƟon and updaƟng of materials, such as online postings, photos, interview day PowerPoint templates, interview day rubrics, application auto-emails, etc.

● Develops and implements creaƟve and innovaƟve sourcing strategies and techniques to build a pipeline of qualified candidates, through the use of internet, social media, and other online resources. C L OSET WORLD, S enior Designer, I n l and Empire 2 0 1 9 - 2022 P ERSONLIAZED HR, Consultant

Development and management of book of business, delivering world-class service that drives high levels of sales, revenue, and satisfaction. Commands the end-to-end sales cycle, including lead generation, needs assessment, project design, price proposal and presentation, contract development, payment, and installation coordination.

Selected to be promoted to Senior Designer within the first 60 days due to continued excellence and goal achievement.

Credited with regularly meeting and exceeding sales revenue and metrics.

Achieved a 100% client retention rate by fostering engaging and inspiring partnerships.

Maintains a 5-star customer service rating by delivering a personalized and informative experience.

Conduct presentation to potential and current clients.

Created Sexual Harassment training for managers and employees in both in person and virtual modalities M A R I A C . A C O S T A

RECRUITMENT & TRAINING HUMAN RESOURCE EXEUTIVE INNOVATOR LOCATION: Rancho Cucamonga, CA PHONE: 760-***-**** EMAIL: **************@*****.*** LINKEDIN

Recruitment & Training Human Resource Managment Online Education/eLearning Talent Management

Strategic Planning New Program Development Client Relationship Management Contract Negotiations

Partnership Planning & Forecasting Team Leadership & Development Presentations & Speaking Engagements MARIA C. ACOSTA PAGE 2 OF 3

PACIFIC PROTECTION S E RVICES: L o s Angeles, C A 2 0 1 7 - 2 0 1 9 D i r e c t o r, Talent Management & T r a i n i ng Served in a critical role for the premier contract security provider, holding full accountability for recruiting, onboarding, training, and managing a remote workforce of 600+ security professionals located across California and Nevada. Spearheaded the development and implementation of streamlined and effective processes and training curriculum, ensuring compliance with regulatory guidelines and business strategies. Delivered world-class service and support to new and potential clients, driving a results-driven, engaging operation that continually met and exceeded expectations.

Oversaw and managed a team of five direct reports, ensuring ongoing training and effective communication.

Appointed as member of the executive team during a period of rapid growth and high turnover.

Assigned Project Manager on a new contract with a Fortune 500 company, leading the recruiting and onboarding of 150+.

Performed as a liaison with a large Union in California, including negotiating terms and addressing employee issues.

Z I PEDTECH: L o s Angeles, CA 2 0 1 4 - 2017

V i c e P resident, S t r a t egy & B u s i n ess Development, 2 0 1 4 - 2 0 1 7 V i c e P resident, A c a demic a nd C l i e n t S o l u t i ons, 2 0 1 4 Performed in a results-driven leadership role for the leading full-service provider of innovative eLearning business solutions. Directly responsible for supporting clients in developing comprehensive business development strategies, including planning, budgeting, and execution, focusing on improving client acquisition and retention. Worked collaboratively with IT, Product Development, Production, Writing, and clients, driving a streamlined, goal-achieving operation. Utilized Storyboard, Camtasia, LMS, Moodle, etc.

Assisted a client with growing their client base, successfully achieving a 250% increase in acquisitions.

Serves as SME and educator, delivering updated information and hands-on training, resulting in a 95% renewal rate.

Selected as Project Director for a continuing education organization, supporting CPAs and lawyers in developing an online presence and creating a market share within the vertical.

Submitted and secured RFP to create an online training tool for a local municipality.

Strategically led the development of two sales/marketing affiliate programs, providing training to Security Personnel and Chamber of Commerce. Presented value added services at ACCE (Association of Chamber of Commerce Executives)

Negotiated and secured a contract with CCAP, CA Retailers Association, UCLA, and SCAN Foundation to develop online courses for CBOs nationwide.

Maintained a 100% retention rate by delivering engaging and effective client support services. DEVRY UNIVERSITY: Anaheim, C A 2 0 0 9 - 2014

C e n t e r Dean, 2 0 0 9 - 2 014 / A c t ing P r e s i d ent ( L ong B each C ampus), 4 -Month Assignment Marshaled the opening of a new location of DeVry University in Anaheim, CA, including establishing processes and procedures, implementing CRM systems, developing degree programs, driving interest and enrollment, and overseeing daily operations. Directed hiring and training of staff of 100+, ensuring optimum talent alignment and effective acclamation. Commanded all strategic planning activities, as well as budget development and forecasting, P&L management, and succession planning. Cultivated and maintained productive partnerships with school leadership, faculty, staff, students, and admissions team, ensuring effective communication and streamlined workflows.

Spearheaded strategic planning and operations of a new, off-site academic center, overseeing startup functions, including lease execution, contractor management, and vendor acquisition and services.

Grew the campus to 500 students in three years of operation in Orange County.

Enrolled the first class of students before the official Center launch.

Achieved the highest semester over semester persistence for undergraduate students.

Exceeded attrition goal by combining two centers in Orange County and exceeded profit margins, holding the

#1 spot.

Facilitated weekly strategic planning meetings to inform and update employees on new initiatives and goals MARIA C. ACOSTA PAGE 2 OF 3

C HAPMAN UNIVERSITY COLLEGE: V i c t o rville, Fairfield & T r avis, CA 2 0 0 2 - 2008 C ampus D i r e c t o r, A s s i s t a n t D i r e c t o r Provided the overall direction, coordination, and evaluation of three campuses of Chapman University College. Managed all aspects of program operations, evaluation, and fiscal management, as well as enrollment management, student services, academic affairs, faculty management, facility management, budget management, presentations, and hiring and training a diverse staff.

Worked with the local K-12 school district to execute a teacher training and credentialing initiative.

Successfully relocated and rebranded a civilian campus with 0% attrition.

Credited with achieving continuous year to year growth across two civilian and one military campus.

Increased undergraduate student satisfaction by 200% and graduate students by 100%.

Grew the military branch campus and navigated the bureaucracies associated with offering programs on base. P R E V I O U S E X P E R I E N C E

Information Technology Recruitment Coordinator, IPEX Consulting, Inc., Lafayette, C, 1999-2001 Dean, Special Support Services/EOPS/CARE Manager, Ohlone College, Fremont, CA, 1996-1999 Counselor/Coordinator, Admissions Director, Residential Staff Supervisor, California State University, Hayward, CA, 1989-1996 E D U C A T I O N

Doctor of Education (Ed.D.) (ABD), Educational Leadership, Mills College, -In Progress Master of Arts (MA), Educational Leadership, Mills College Master of Science (MS), Counseling in Public Organizations, CSUH Bachelor of Arts (BA), Social Welfare, University of California, Berkeley Languages: English & Spanish

Contact this candidate