Customer Service Representative
Resume:
Phillips Lee
Computer Technician
Sacramento, CA 95835
************@*****.***
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Skills I am a skilled computer hardware technician and I am seeking employment in this field.
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Experience Maximus Healthcare-Customer Service Representative March 2023 - January 2024, Sacramento
● Perform 500 weekly contact calls to healthcare recipients
● Inform and Enroll thousands of recipients on medical and other healthcare plans and updates
● Document calls and update data entry
Five Guys- Cashier, Line cook, Inventory Counter
March 2022 - December 2022 Sacramento
● Maintenance
● Customer service
● Safe food handler
● Cash Handling
Amazon Fulfillment Center- Stower, Picker, Loader
December 2017 - December 2022, Sacramento
● Tracking and organizing inventory
● Inspecting the product before shipment
● Operation of pallet jack
Data 3DCom- General Contractor & Entry Level Engineer February 2017 - July 2017, Rancho Cordova
● Installed cables cat 5 and 6 for 10+ office buildings
● Testing functionality of technology on 7+ construction sites
● Warehouse stocking and maintenance
Taco Bell- Cashier
September 2016 - October 2017, Sacramento
● Inventory
● Customer Service
● Maintenance
● Cash Handling
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Education Florin High School- High School Diploma
January 2012 - May 2016, Sacramento
Google IT Support Professional Certificate
January 2022 - Present, Online Coursera
Fundamentals of IT
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Freelance Hardware Diagnostics-Freelance
October 2017, Sacramento
Fixing computer hardware malfunction, testing computer components to resolve the issue for customer
Technical Support-Freelance
September 2018, Sacramento
Identify why the computer failed to boot, and resolved the issue by testing hardware for the customer
Hardware Support-Freelance
July 2020, Sacramento
Recognize and resolve computer issues with irregular noises and lighting for customer
Computer Assembly-Freelance
August 2020 - Present, Sacramento
Developed over twenty computers for use as workstations, gaming systems, and family computers. Provided technical support to customers.
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