Customer Service Lead Bartender

MARGARET JOHNSON

*** ******* ** *******, ** ***** · 706-***-****

***********@*****.***

Reliable, organized with strong customer service skills. I have a strong people skills with the ability to communicate clearly. I would like to be productive in contributing towards goals/objectives of a team or company mission.

EXPERIENCE

JAN 2016 – TO PRESENT

LEAD BARTENDER, 56 THE PUB 4020 Mike Padgett Hwy Augusta Ga 30906

Ensure a clean working environment for customers as well as other employees

Performed all end for day duties, tallying receipts by payment type for cash and credit card transactions.

Successfully train bar staff.

Interact with customers, taking orders and servicing drinks and food.

Assessing bar customer needs and preferences and make recommendations.

AUGUST 2010 – APRIL 2019

Lead Bartender/Manager, American Legion 4020 Mike Padgett Hwy Augusta Ga 30906

Ensure a clean working environment for customers as well as other employees

Performed all end for day duties, tallying receipts by payment type for cash and credit card transactions.

Successfully train bar staff.

Interact with customers, taking orders and servicing drinks and food.

Assessing bar customer needs and preferences and make recommendations.

Maintain inventory

Schedule employees

Oversee planning and events.

2004 – 2016

Customer Service Representative, World Finance 2803 Wrightsboro Rd Augusta Ga 30906

Providing excellent customer service by assisting customers on the phone and in the office with questions &concerns

Preparing loan documents and managing the application process

Providing quick and friendly customer service in taking and posting loan payments

Contacting customers to help them get back on track if they have overdue payments

Working with Management to maintain branch operating standards

Maintaining customer relationships and keeping in contact with our customers regarding their loan status

EDUCATION

2004

GED, AUGUSTA TECHINCAL SCHOOL

SKILLS

Microsoft office products

Customer service

ACTIVITIES

Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.

Contact this candidate