Data Entry Customer Service
Resume:
Mikaela Watkins
Contact information
Located: Chicago IL
Phone number: 312-***-****
Gmail: *****************@*****.***
Brief statement
I’m learning to be open & excited to new opportunities/work environment, As an individual passionate about making a positive impact, I strive to bring empathy, support, and a proactive attitude to every aspect of my life. My goal is to foster connections, contribute meaningfully to my community, and continuously seek opportunities for growth and learning.
SKILLS
• Communication
• Problem Solving
• Leadership
• Time Management
• Decision Making
• Creativity
• Analytical
• Team Oriented
• Public Speaking
•data entry
•computer literate
Work History
Kohl’s sales associates: June-Dec 2021 Chicago IL
● Data entry
●Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
●Direct customers by escorting them to racks and counters; suggesting items.
●Aid customers by explaining or demonstrating products, answering questions, and providing information on policies.
●Maintain a clean and organized store environment.
●Handle sales transactions, which may include operating cash registers.
●Assist with inventory, including receiving and stocking merchandise.
● Work with team members to achieve sales goals.
Target, Cicero, IL — Warehouse Associate October 2022
●Data entry
●Navigate the work area with a cart to collect items from designated boxes.
●Efficiently gather and organize items into the cart.
●Ensure all tasks associated with item collection are completed.
●Deposit collected items onto a conveyor belt for processing.
●Repeat the collection and distribution process throughout the day.
Caregiver Chicago Illinois
● Assisting with daily activities such as bathing, dressing, grooming, and toileting.
● Helping with mobility, including transferring from bed to wheelchair, or assisting with walking.
●Health Monitoring
● Administering medications and keeping track of medical appointments.
● Monitoring vital signs like blood pressure, temperature, and pulse.
●Household Tasks
● Preparing meals according to dietary needs.
● Performing light housekeeping duties such as cleaning, laundry, and shopping for groceries.
●Emotional Support
● Providing companionship and engaging in conversation.
● Offering support during emotional or stressful times.
Potbelly Sandwiches Shop associates: 2023 Chicago IL
●Data entry
●Take customer orders with patience, especially for first-time visitors.
● Prepare sandwiches according to Potbelly's standards.
● Operate the cash register and handle transactions.
● Maintain cleanliness and organization within the shop.
● Guide customers through the menu, being mindful of potential allergies.
●Provide excellent customer service in a fast-paced environment.
●Work collaboratively with a team to ensure efficient operations.
Dental assistant- chicago Illinois
●Patient Care
● Preparing patients for dental procedures and ensuring they are comfortable.
● Taking and recording patient medical histories and vital signs.
●Assisting During Procedures
● Handing instruments to the dentist during procedures.
● Keeping the patient's mouth dry and clear by using suction or other devices.
● Sterilizing and organizing dental instruments and equipment.
●Radiography
● Taking dental X-rays and developing the images for the dentist to review.
● Ensuring proper safety protocols are followed during radiographic procedures.
● Lab Duties
● Preparing materials for dental impressions and restorations.
● Making temporary crowns and bridges as needed.
●Administrative Tasks
● Scheduling patient appointments and managing the dental office calendar.
● Handling billing and insurance claims.
● Maintaining patient records and ensuring confidentiality.
●Patient Education
● Providing patients with oral hygiene instructions and post-operative care information.
● Explaining dental procedures and answering patient questions.
Education: High school diploma Lake View High School graduate.
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