Assistant Manager Inventory Management

LEXINGTON, NC • *****.*********@*****.*** • 704-***-****

CAROL HANCOCK

EMPLOYMENT HISTORY

STORE OPERATOR Jul 2016 - Sep 2024

Biscuitville High Point. NC

ASSISTANT MANAGER Feb 2008 - Jul 2016

Little Ceasars Salisbury, NC

SKILLS

Operational Efficiency, Inventory Management, Financial Management, Employee Development, Performance Evaluation, Data Analysis, Team Leadership, Vidcruiter, Teamwork ECM, Excel, CBS Solutions, Dropbox, Viva engage, Commandplus, Microsoft Office, SMG, Net-chef, Paycom.

EDUCATION

WORD PROCESSING CERTIFICATE

Salisbury Business College Salisbury, NC

Western Carolina Cullowhee, NC

Some coursework

HS DIPLOMA

North Rowan High School Spencer, NC

Responsible for checking inventory variances actual vs theoretical. Managed 28-person team, optimizing labor costs to 12-13% and food costs to 25-26%. Oversaw inventory, scheduling, and employee development, driving operational excellence. Analyzed inventory variances and sales data using Crunchtime and CBS Solutions. Implemented data-driven strategies to enhance operational efficiency and meet scorecard expectations. Led hiring, training, and performance evaluations. Fostered a positive work environment, resulting in improved team productivity and customer satisfaction scores.

Ensured accurate financial management through precise bank deposits and truck orders. Utilized Paycom for payroll accuracy and compliance with labor regulations.

Leveraged multiple software platforms to streamline operations. Implemented creative solutions to maintain high SMG survey standards and exceed customer expectations. Optimized inventory management, reducing variances and enhancing operational efficiency through data-driven strategies and meticulous analysis.

Promoted 3 times serving in various roles such as crew member, shift manager, assistant manager and store operator. Led team operations, oversaw inventory management, and implemented efficient scheduling systems, driving operational excellence and staff productivity.

Streamlined cash handling processes, ensuring accurate deposits and balanced registers, contributing to improved financial accuracy and accountability.

Revamped store organization strategies, optimizing stock levels and enhancing customer experience through a well- maintained and fully stocked environment.

Cultivated a positive work culture, mentoring staff and fostering teamwork, resulting in reduced turnover and increased employee satisfaction.

Spearheaded process improvements in inventory management and scheduling, significantly boosting operational efficiency and cost-effectiveness.

Led team operations and inventory management, driving operational excellence. Implemented efficient scheduling systems, boosting staff productivity and customer satisfaction. Promoted twice starting as a crew member, then shift manager, then assistant manager.

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