Passenger service agent
Resume:
AKAKPO
JULIET
Akrokre St Ga-***-****, Accra Ghana
**************@*****.*** *************@*****.***
http://linkedin.com/in/juliet-akakpo-951831323
A result oriented and self- motivated female with good interpersonal and communication skills who aims to work hard to rise to the managerial level of any company enrolled whilst helping the company to achieve all its set targets. I am fluent in English and partially fluent in Arabic. My versatility allows me to learn new things and adapt to situations whilst solving problems.
Experience
JUNE, 2024 – PRESENT
SECRETARY/NANA ANAA & SONS LTD, ACCRA GHANA
Providing administration support to the organization or individual
Handling tasks such as managing schedule
Organizing meeting
Handling correspondence and maintaining records
Ensuring smooth communication and operations within an office or business.
Assist in booking itinerary and attending meetings with the chief executive officer at embassies
Assist in boarding clients on flights at Airport
JUNE, 2021 – NOV, 2023
COORDINATOR /NUMEN PLANNER’S ORGANIZATION, ACCRA GHANA
Coordinating general meetings
Taking minutes and record
Educating attendees of meetings on danger of illegal migration
JANUARY2024- JUNE2024
SUPERVISOR/EUCHINATOWN SHOPPING CENTER, ACCRA GHANA
overseeing and guiding the work of employees
providing support, feedback and direction to ensuring tasks are completed efficiently and according to company standard.
Skills
Team player
Excellent time management skills
Public Speaking and excellent communication skills
Flexibility and willingness to work unsocial hours
Ability to work well under pressure Coping with difficult passengers and remaining calm
Customer service skills
Broad knowledge of aviation safety and security standards
Attention to detail and accuracy in handling passenger documents and baggage
Education
2023 TO PRESENT, Crystal Galaxy College
Diploma in Airline Passenger Handling
Certificate in Marketing & customer service
2015 To 2018, Amaniampong Senior High
West African Senior Secondary School Certificate Examination, (WASSSCE)
OTHER CERTIFICATES & TRAINING
Aviation Summit (Certificate)
Hospitality Management (Certificate)
Amadeus Ticketing Training
LEADERSHIP & AWARDS
Best Aviation Student 2023, Crystal Galaxy College
HOBBIES
Literature, reading
Environmental conservation
Travel
Learning new things
Listening to podcast
REFEREES
Mr. Collins Wince, General Manager, Numen Planners Organization
*************@*****.***
Mr. Anama Ofori, Lecturer, Crystal Galaxy College
Contact this candidate