Security Officer Customer Service
Resume:
Lucky Perez
San Francisco, CA *****
**********@*****.***
Motivated security professional with over three years of experience in physical security. Seeking a position with Security Professionals as a Physical Security Guard.
Work Experience
Security Officer
ProGuard Security Services-San Francisco, CA
December 2023 to June 2024
• Patrol and maintain general security of assigned property as described in post orders for each assignment.
• Respond to reasonable business related customer service requests, which are security related.
• Work under the general supervision of the Site Supervisor, Field Manager, and Account Manager.
• Maintain consistent performance, attendance, uniform appearance, and professional interaction while on duty.
• Maintain professional communication with clients and patrons.
• Respond to emergency calls including medical fire, and damage to property.
• Use two-way hand-held radio to communicate supervisors or other security officers.
• Responsible for designated building and patrol area.
• Provide security presence and visibility throughout the client property.
• Is a first responder in all building emergencies.
• Making $23 an hr.
Security Officer (Full-time)
Security, Jewish Home Private Security Guard-San Francisco, CA September 2022 to May 2024
• Monitor people entering and leaving the building to identify threats to the safety of people within and around the structure.
• Write reports about security incidents and submit them to the correct authorities.
• Develop unpredictable schedules for walkthroughs to increase security.
• Watch security cameras in and around the building to monitor for suspicious behavior.
• Doing rounds in whole buildings and check and secure emergency exits.
• Doing fire panel checks.
• Responding Emergency or Non Emergency situations.
• Putting in the DAR all the things that we do in our shift and send it to the email.
• Making $25 an hr
Security Officer
Allied Universal-San Francisco, CA
August 2023 to November 2023
• Responsible for the safety and security of the facilities they protect.
• Acts as visible deterrent to crime and client rule infractions and detect.
• Report suspicious unsafe or criminal acts at or near their assigned post, which may be a threat to the property, clients, guest or employees at the site.
• Making $24 an hr
Security Officer
Triton Global Services Inc.-San Francisco, CA
November 2020 to September 2022
• Provide high level security services for retail customer in locations requiring specialized training.
• Enforce retail customer store policies
• Complete detailed incident report related to security events.
• Maintain the well being of the general public customer and employees.
• Making $25 an hr.
Education
Associate's degree in Criminal Justice
City College of San Francisco - San Francisco, CA
August 2021 to May 2023
High school diploma
San Francisco International High School - San Francisco, CA December 2018 to September 2021
Skills
• Communication (3 years)
• Writing (3 years)
• Technology (3 years)
• Customer Service (3 years)
• Time Management (3 years)
• Leadership (3 years)
• Security (3 years)
• CCTV (3 years)
• Computer Operation (3 years)
• Surveillance (3 years)
• Social Work (3 years)
• Typing (3 years)
• On time (3 years)
• Conflict management
Languages
• English - Fluent
• Tagalog - Expert
Certifications and Licenses
CPI Certification
May 2023 to May 2024
Blue Card, has completed the CPI Nonviolent Crisis Intervention training. Guard Card
September 2020 to September 2025
Bureau of Security and Investigative Services.
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