Office Purchasing Agent

Jessica Peters

**** ***** ***** ******,

Apartment C

Hamilton, NJ 08610

Cell: 609-***-****

Email: ***********@*****.***

Professional

Experience

HOTFOIL-EHS, Hamilton NJ, September 2007– Present

National Purchasing Agent

Purchasing of all goods and services including but not limited to manufacturing, hardware, office supplies for three separate company entities

Responsible for day-to-day office management support for 2 separate locations

Manage sales orders including but not limited to, import and export shipments, all product related orders, verifying purchases by comparing them to a master list and recommending alternatives for expensive or irrelevant products

Evaluating suppliers by considering critical success criteria of price, quality, and availability

Responsible for seeking out new vendors to learn about products, services, and pricing for potential jobs with the intention to create new business relationships

Partner directly with all global clients/vendors

Point of contact for all employees purchasing needs within the company

Support office manager with ad-hoc duties

Negotiating contracts with vendors and suppliers to obtain the best deals on behalf of the company

Interacting with suppliers to schedule delivery times and resolve shipping errors

Authorizing payments and maintain receipts, records, and inventories

NEW JERSEY CURE AUTO INSURANCE, Princeton, NJ, February 2000 – February 2007 Subscriber Growth Specialist, Underwriter

Delivered comprehensive customer solutions to complex issues leading to increased customer satisfaction and retention.

Strategically analyzed and evaluated new applications to determine insurability and appropriate rates.

Proactively advised current as well as prospective clients of their potential risk factors to ensure a thorough cognizance of available coverage options.

Managed 75+daily inbound telephone inquiries, transforming more than 50% into new clients.

Provided thorough and understandable education to customers regarding their current policies, available coverage, associated premiums, and explanations of NJ Auto Insurance Laws.

Examined trends and organized direct marketing efforts to the consumer segments with the greatest capability to grow market share.

LIBERTY MUTUAL INSURANCE, Plainsboro NJ, September 1996 – February 2000

Customer Satisfaction Coordinator

Utilized effective communication to understand customer issues from their point of view and provided them with the best possible course of action to meet their needs.

Streamlined administrative duties to expedite the preparation of insurance cards, certificates of insurance, and client binders while maintaining accuracy and organization of information.

Supported the sales team through efficient scheduling and conscientious follow-up.

EDUCATION:

Mercer County Community College – West Windsor, NJ

Major: Business Management

SKILLS:

Computer literate with proficiency in MS Excel, Word, and PowerPoint, as well as a variety of other software applications.

Intrinsically motivated self-starter with a positive outlook and an unbridled work ethic.

Superior attention to detail allowing for precision in all tasks.

Highly actualized interpersonal skills in both written and verbal communication that foster relationship building and collaboration.

Goal-oriented leader with the ability to empower others to perform at the highest possible level.

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