Customer Service Sales Associate

Yancarlos Miranda

St. Cloud, Florida 407-***-**** ************@*****.***

Summary

Yancarlos is a motivated and self-driven professional with over four years of experience in sales and customer service, eager to transition into the multifamily industry as a Leasing Consultant. He possesses a strong passion for property management and is dedicated to delivering exceptional service, building lasting relationships with clients, and contributing to the success of a dynamic team. Experience

RETAIL SALES ASSOCIATE BUBBLE POPS JULY 2024– PRESENT

• Ensure accurate pricing and manage refunds, exchanges, and returns.

• Communicate effectively with management and colleagues about product trends and customer feedback.

• Assist in organizing in store events and promotions.

• Work with other team members to ensure smooth daily operations and tasks. SALES ASSOCIATE T MOBILE OCT 2023 – FEB 2023

• Demonstrated commitment to exceptional customer service by warmly greeting and engaging with every customer upon entry, ensuring a welcoming and positive experience.

• Stayed up to date on store promotions, payment policies and security practices.

• Met sales targets by effectively communicating the benefits of T-Mobile products and services

• Participated in ongoing training and development programs to enhance product knowledge and sales skills.

• Proficiently managed cash transactions, operated cash registers, and facilitated various payment methods with precision and accountability. CUSTOMER SERVICE ASSOCIATE AUTOZONE DEC 2022 – OCT 2023

• Provided excellent customer service, greet customers as they enter to create a positive first impression.

• Provided accurate and detailed information to guide customers towards informed purchasing decisions.

• Managed cash register operations with precision handling payments and processing and issuing refunds.

• Cross-sold items to customers ensuring all their needs are met to complete the job. Education

HIGH SCOOL DIPLOMA MAY 2020 ZENITH

Skills

• Proficient in Microsoft Office Suite

• Strong communication, visualizations and written skills

• Ability to adapt to fast paced environments

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