Data Entry Customer Service

Janet POE

Ruston, LA ***** 318-***-**** **********@*****.***

Building Customer Trust and Loyalty Data Entry and Maintenance Calm and Professional Under Pressure Call Documentation

Responding to Difficult Customers Efficient and Detail-Oriented

Upbeat and Positive Personality Understanding Customer Needs

Business Owner, 01/2022 to Current Myself — Ruston, LA

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions

Put together realistic budgets based upon costs and fees for successfully operating business.

Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.

Successfully saw to all my customers needs delivering quality service and care.

Handled all the top tier professional

Stock Associate. 03/2020 to 12/2021 Walmart - Ruston, LA

Stocked merchandise, clearly,labeling items, and arranging according to size or color.

•Readied items for sales floor stocking by affixing tags and preparing shelf labels. Maintained effective team member communication. Blocked and faced products on displays and shelves in accordance with company

policy.

Assisted customers with a high level of customer service skills

Finished all tasks ie a quick and timely mannet.

Customer Service Representative, 08/2017 to 03/2020

St. Francis Urgent Care — Monroe, LA

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Answered customer telephone calls promptly to avoid on-hold wait times.Answered constant flow customer calls with minimal wait times.

Offered advice and assistance to customers, paying attention to special needs or wants. Scheduled appointments and assisted all directors

Life Church — Ruston, LA

Assisted with special events or programs.

Maintained clean, near and operational facilities to support programs needs.

Used strong interpersonal communication skill to convey information to others.

Supported engaging, fun and smooth-run with evince by helping with organization and

planning,

GED

Shreveport Job Corps Center - Shreveport, LA

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