Customer Service Delivery Driver
Resume:
Martin Benitez
714-***-**** ****************@*****.***
Summary
Empathetic and customer-focused customer service professional looking to take on additional responsibilities at a larger location. Five years of experience managing phone and in-person queries in retail where I applied problem-solving and creative expertise to maintain a satisfaction rate. Proficient in providing excellent customer service. Education;
Santiago High School
2018
High School Diploma
Experience
Package Handler, Jan 2021-2024
Fedex Ground, Fullerton, California
● Worked quickly to process shipments and meet customer demands.
● Verified shipment contents against paper to minimize errors.
● Moved packages of various sizes with forklifts and pallet jacks.
● Worked additional shifts with short notice.
Cook, Jul 2018- Sept 2020
Taco Bell, Anaheim, California
● Cleaned and maintained kitchen equipment to comply with sanitation regulations.
● Delivered prompt service to meet internal targets
● Demonstrated strong multitasking skills by preparing multiple dishes.
● Communicated clearly with kitchen staff.
● Certified Customer Experience Professional
Skills
● Empathy
● Point-of-sale proficiency
● Computer skills
● Interpersonal skills
● Problem-solving
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