Front Desk Office Manager

Jamae Reiss Tucson, Arizona ***** 520-***-****

********@*****.***

Highlights

Dependable - can work without supervision and perform quality work

Able to follow directions and company policies and procedures

Work well in a high pressure environment; able to handle multiple tasks

Quickly learn procedures and methods; enjoy the challenge of learning new skills

Honest, friendly, outstanding communication skills both verbal and written

Able to recognize client needs, and meet them through excellent problem solving skills

Experience

Housekeeping

Washed dishes and cleaned kitchens, cooking utensils, and silverware

Dusted and polished furniture and equipment

Sorted clothing, loaded washing machines, and ironed and folded dried items

Office Management

Typed memos, correspondence, reports and other documents

Performed variety of clerical duties and other duties pertinent to establishment

Made future appointments and answered inquiries

Front Desk Management

Observed and monitored staff performance in order to ensure efficient operations and adherence to facility's policies and procedures

Conferred/ cooperated with other managers to ensure coordination of hotel activities

Assigned duties to workers, and scheduled shifts

Opened and closed facility, deposited money at end of shift

Bartending

Collected money for drinks served

Planned, organized, and controlled the operations of a cocktail lounge and bar

Checked identification of customers to verify age requirements for purchase of alcohol

Balanced cash receipts

Attempted to limit problems and liability related to customers' excessive drinking by persuading customers to stop drinking, and ordering taxis for intoxicated patrons

Ordered and requisitioned liquors and supplies

Employment

Heidi's Cleaning Service Tucson, Arizona

Residential House Cleaning 04/2024 to Present

Nevada Smith's Saloon Tucson, Arizona

Bartender 07/2022 to 04/2024

Days Inn & Suites Tucson, Arizona

Front Desk Manager 10/2022 to 03/2024

Advance Concrete LLC Kansas City, Missouri

Office Manager 06/2018 to 10/2022

Education

Kirksville Senior High Kirksville, Missouri

General Equivalency Diploma

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