Customer Service Data Entry
Resume:
SHARMAINE E ABUBAKAR
Goodyear, Arizona 85338
*************@*****.***
OBJECTIVE
My objective is to continue to support my customers with distinct services as I have done in my thirty-five years as a customer relation staff. I will continue to examine all relevant information in order to assess validity of complaints and to determine possible cause of action. I excelled in my career objective, and I believe I can continue to resolve all customer complaints and inquiries with utmost satisfaction to all stake holders. I also believe I can continue to ensure that appropriate changes are made to resolve customers’ complaints, and maintain good customer relation throughout.
SKILLS $ ABILITIES
I have the ability to interact with customers in a satisfactory manner. I acquired these valuable skills during my ten years in the banking industry and twenty-eight years in civil service. As included, I have the ability to listen closely and communicate verbally with all clients. I also possess the talent to listen and involve myself in what my customer is saying and find a way to resolve the situation. In the process, I use my good data entry training, self-proofing and basic computer knowledge to arrive at a satisfactory conclusion to all the party involved.
EXPRIENCE:
Customer Representative/Tax Examiner
Cook County Clerk’s Office, 118 North Clark Street, Unit 434
Chicago, Illinois 60602
December, 1991 to Retirement June, 2020
Customer Service/Fine Jewelry Sales Associate
JCPenney
13333 W McDowell Rd, Goodyear, AZ 85395
March, 2021 to Present
Customer Service
Continental Bank of Illinois, 130 S Canal Street
Chicago, Illinois
January, 1979 to December, 1989
Accounts Payable
Skill Power Tools, 4300 W Peterson
Chicago, Illinois
January, 1989 to December 1991
EDUCATION:
Martin Luther King High School
4445 S Drexel Boulevard, Chicago, Illinois 60606
Graduated June, 1979
Chicago State University
9501 S King Drive, Chicago, Illinois 60628
Major – Business – Attended 1980.
Graduated, No.
COMMUNICATION – Proper communication and good grammar are my given talent. The ability to choose the right mode of speaking with my customer is my aptitude.
TEAMWORK – Specialize in small scale team project, team coordinator, and team cooperation. Senior team coordinator - Annual County Tax Late Notices and Property Tax Late Charges projects.
REFRENCES – Reference available upon request.
Contact this candidate