Customer Service Administrative Assistant
Resume:
KRISTA ALFARO
**** ******* ****. *** ***. Brentwood, CA 94513
**************@*****.***
To seek and maintain a full-time position that offers professional challenges. Dedicated, committed and a dependable candidate who works well with others.
PROFESSIONAL EXPERIENCE
WAITRESS
BJ’s Restaurant & Brewhouse
Concord, CA
February 2021–Present
● Trained new wait staff on customer service skills, food & beverage knowledge, sales, and health & safety standards.
● Greeted new guests, discussed specials, took drink orders, and delivered all in a timely manner.
● Increased sales significantly by upselling higher-end products to customers.
● Operated POS systems
CUSTOMER SERVICE REPRESENTATIVE.
Bank of the West
Pittsburg, CA
May 2014–October 2020
● Handled various accounting transactions.
● Assisted with training new tellers on policies and procedures.
● Answered telephones and assisted customers with banking needs and inquiries
● Balanced cash drawer daily
ADMINISTRATIVE ASSISTANT
Delta Association of Realtors
Antioch, CA
July 2008–May 2014
● Drafted agendas, recorded minutes and generated documents to facilitate meetings.
● Provided clerical support to company employees by copying, faxing, filing documents.
● Restocked supplies and submitted purchase orders to maintain stock levels.
● Processed applications for real estate agents to join the board of realtors. EDUCATION
Associate of Arts: Behavioral And Social Science
Los Medanos College
Associate of Science: Electrical Technology
Los Medanos College
Pittsburg, CA
May 2017
Pittsburg, CA
May 2017
ADDITIONAL SKILLS
Database Entry/Rapid 10-Key Data Entry Adaptability/Flexibility
Spreadsheet Development/MS Office Proficiency Communication/Active listening
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