Organized, detail oriented, and dependable candidate.
Resume:
Jessica McElroy Campbell
*******************@*****.***
Comanche, TX 76442
Professional Summary
Organized, detail oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Adept at building relationships and delivering outstanding service while identifying needs and opportunities.
Work Experience
El Tapatio Restaurant and Cantina
Bartender & Server
Comanche, TX March 2023 to May 2024
• Maintained compliance with state and local laws and policies; no trained coworkers and managers.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele with consistently outstanding service and engaging in friendly conversation. Comanche County Abstract Company
Legal & Escrow Assistant
Comanche, TX August 2023 to November 2023
• Assisted in the apprehension and prosecution of a “seller” by performing due diligence of a Comanche County property that could have resulted in a $1 million loss had the fraudulent tile documents not been invalidated, protecting the actual landholder’s investment and the potential buyer from significant financial losses.
• Strict adherence to state and federal laws and policies, specifically Texas Department of Insurance codes regarding title insurance and escrow; fiduciary duties; and maintaining legal professional and ethical conduct.
• Handled sensitive information securely, protecting both clients' privacy and company reputation.
• Processed incoming funds from buyers and disbursed funds to sellers upon closing.
• Maintained open communication with lenders, brokers and borrowers.
• Prepared estimated closing statements and scheduled closing appointments or arranged for delivery of documents.
• Input data into system and maintained files for accessibility to increase team efficiency. Innoblock Technology, Inc.
Office, Property, Asset & Warehouse Manager
Comanche, TX August 2021 to January 2023
• Coordinated communications, financial processing, record-keeping, payroll, and other administrative functions.
• Demonstrated exceptional multitasking abilities while juggling many diverse responsibilities.
• Safeguarded company and client information by with strict confidentiality protocols and secure document storage practices.
• Developed a comprehensive database for tracking employee training and certifications for compliance with OSHA standards.
• Served as the primary point of contact, fostering strong relationships between teams, partners, and foreign clients.
• Conducted inventory audits to ensure accuracy, identifying discrepancies with swift resolution.
• Increased warehouse efficiency by implementing new asset management systems and procedures. Texas Legacy Insurance Group
Senior Insurance Agent
Stephenville, TX August 2021 to March 2022
• Performed duties ethically and with absolute conformance to Texas Department of Insurance laws and policies regulating insurance producers.
• Discussed unmet needs of potential and existing clients, identified gaps in existing coverage, offered tailored solutions to increase long term financial protection.
• Reviewed applications, maintained strict privacy protocols, and entered data into systems for processing.
• Cultivated long-lasting professional relationships with clients and carriers through regular communication. Page 2 of 3
McElroy Welding Services
Office Manager
Dublin, TX May 2013 to May 2021
• Researched and obeyed local ordinances and state laws for each project.
• Prepared project estimates, reduced costs with meticulous budget monitoring and expense tracking.
• Identified and resolved construction issues promptly to prevent delays and communicated regularly with the owner and subcontractors.
GreenFox Marketing
Social Media Content Manager
Granbury, TX September 2015 to September 2018
• Boosted brand engagement and visibility by creating compelling social media posts and campaigns.
• Enhanced brand recognition through distribution across multiple channels, ensuring cohesive and consistent brand messages with engaging content tailored to target audience interests.
• Developed a comprehensive content calendar to streamline production, ensuring timely publication and fostering audience growth.
• Conducted hashtag research to improve post visibility on various platforms, driving organic follower growth.
• Contracted diverse clientele from locally owned grassroots businesses, to domestic and foreign enterprises, to world renowned, industry leading corporations with a myriad of written and graphic content subjects such as construction, sports, healthcare, commerce, and niche professions and industries. Sonic Drive In
Regional Training Liaison
Central Florida May 2000 to February 2010
• Ensured compliance with local health department regulations through regular staff training sessions, record keeping, and facility inspections.
• Managed daily operations to ensure a high level of efficiency. consistency. and quality in both food and service.
• Went above and beyond to guarantee each customer received exceptional food and service.
• Carefully interviewed, selected, trained, and supervised staff and management teams.
• Optimized labor costs by monitoring local events and holidays, adjusted staff levels according to forecasted sales, and employed cross-training strategies.
• Monitored inventory and purchased orders to maintain adequate stock levels. Edward Jones
On-Call Branch Office Administrator
Central Florida January 2006 to September 2008
• Ensured compliance with industry regulations by keeping abreast of current laws affecting financial sector practices and updating internal documentation accordingly.
• Demonstrated adaptability by effectively handling diverse responsibilities within an on-call capacity, ensuring seamless branch function during staff absences or peak periods.
• Maintained strong relationships between financial advisors and clients by facilitating regular communication and updates on account statuses.
• Participated in ongoing professional development opportunities, staying informed about industry trends and best practices to better serve clients and the branch office.
• Enhanced client satisfaction by promptly addressing inquiries and providing information about financial products.
• Managed sensitive client information by adhering to strict confidentiality guidelines to protect privacy and comply with regulations.
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Education
Associate of Science Degree in General Studies
Ranger College, Ranger, Texas Expected to Graduate May 2025 College Courses - 52 Hours
Valencia College, Orlando, Florida January 2003 to December 2009 High School Diploma
Stephenville High School, Stephenville, Texas August 1997 to February 2001 Skills
• Microsoft Office
• Google Suite
• Quickbooks
• Human Resources
• Training & Development
• Conflict Management
• Regulatory Compliance
• Bookkeeping
• Accounts Payable
• Accounts Receivable
• Payroll
• Office Management
• Inventory & Purchasing
• Asset Management
• Database Management
• Administrative Experience
• Supervisory Experience
• Sales Experience
• Communication skills
• Customer Service Skills
• Phone Etiquette
• Data Entry
• Case Management
• Order Management Systems
• Client Management Systems
• Legal Drafting
• Analysis Skills
Languages
• English - Expert
• Spanish – Beginner
Certifications and Licenses
• Texas Certified Notary Public August 2023 to August 2027
• Texas General Lines Insurance Producer License September 2021 to May 2025 o Property and Casualty
o Life, Accident, Health, and HMO
• Texas Driver's License – Class C May 1999 to May 2025 Special Interests
• Advocating
• Strict adherence to ethical principles
• Disability awareness, rights, accommodations, and promoting social integration in school and through employment
• Special education and disabled students’ rights
• Legal rights and protections for all citizens
• Accessibility of the legal system to all citizens
• Holding violators accountable
• Educating and assisting local low income and disabled citizens
• Increasing awareness and access to available assistance for those in need
• Increasing awareness of a lack of available assistance for those in need
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