Angela Young
*************@****.***
Polished and compassionate professional skilled in working with various cultures and populations. Skilled in deescalation techniques, crisis intervention, report writing and documentation. High energy leader who inspires empowers and challenges others to excellence. Developed listening skills with a proven acumen at engaging those in need. Exceptional written and verbal communication with a diverse client base.
COMPETENCIES
Inspiring Trust Communication Skills
Team leadership Conflict Management
Public Speaking Behavior Modification
Reporting and Documentation Mentor
CAREER HISTORY
Saint Paul Public Housing- Administrative Support Assistant 06/2021 to 07/31/2024
●Uploading information into the serving system
●Completing Shelter Forms
●Answering Phones
●Greeting tenants
●Completing work orders
●Using the filing systems
●Assisting with recertifications
●Completing yard inspections
●Mailing out necessary paperwork
Partners in community services- PCA 06/2016 to present
●Engage with patients regarding daily needs
●Prepare meals and keep homes clean
●Organize and distribute medications for clients
●Schedule client doctor appointments and travel
●Assist in dressing and hygienic needs
EDUCATION
●Bachelor of Art degree majoring in sociology
●Associate of Art degree majoring in sociology
Computer Skills
MSWord-Ms Outlook-Excel-PowerPoint