Part-Time Front Desk

Nathalie Rivett

Glendale AZ cell: 602-***-****

Experience

**** – today: HeartMath Coherence & Emotional Intelligence Coach Remote

Part-Time Scottsdale AZ

**** : Front Desk Receptionist Part-Time Peoria AZ

Healing of The Body and Mind LLC

Jan 2002-Aug 2002: European School of Animal Osteopathy Ltd Brighton UK Bilingual School Secretary

•Dealing with day to day written and telephonic queries from old future students within the UK and France.

•Responsible for reconciling bank statements, analyzing financial reports; including credit control.

•Dealing with any translating work in writing and in meetings.

2000-2001: Ericsson Burgess-Hill UK

Planning Analyst BT Orders desk-Communication Solutions Dept

•Responsible for daily, weekly and monthly financial reports.

•Daily downloading on Access and Excel.

•Dealing with BT customers’ orders, enquiries and internal managers.

1997-2000: American Express Burgess-Hill Account Analyst/Reconciler-Financial Integrity Dept

•Responsible for monthly reconciliations of various Spanish and Italian accounts.

•Accounting for ledger clearance and full investigation.

•Controls and improvements of bank clearance.

•To identify high potential exposure to the company and write-offs values.

1996-1997: American Express Burgess-Hill UK Control Analyst-Financial Operations Dept

•Provision of monthly status reports on many accounts.

•Highlight potential exposure and resolve problems. To study balance control reports.

1994-1996: American Express Brighton UK

Help desk coordinator- Travel Network Support Dept

•Assisting and advising customers over the phone.

•Responsible for accounting, investigating and maintaining minimal financial exposure.

•Setting up offices with Securicor and Point of Sale terminals for Travel and Foreign Exchange.

Education

Apr 2017 Certified HeartMath Trainer with the HeartMath Institute Phoenix AZ

Mar 2015

Certified HeartMath Coach with the HeartMath Institute Phoenix AZ

Dec 2013

Certified Diploma of Hypnotherapy American School of Hypnosis Phoenix AZ

June 2002

Mathematics GCSE Course at Vardean College Brighton UK

June 2000

Supervisory management qualification- Brighton College of Technology Project Management Brighton UK

Apr 1998

TEFL-Qualification-Teaching English as a Foreign Language with Saint Giles Private College in Brighton UK

Feb 1998

Introducing TEFL Course-University of Brighton. Brighton UK

1993

CAE- Qualification-Certificate of Advanced English Brighton College of Technology.

1991

HND 1st year Software Engineering-subjects: Unix-C-68000 Assembly. Brighton

Technology. Brighton UK

1990

FCE-First Certificate in English at Brighton College of Technology.

1989

Baccalaureate (A Levels Equivalent)- subjects: Biology-Chemistry-History-Geography-Mathematics-French Literature-English-Spanish-Italian. France

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