Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Experience
Customer Service Representative
Fusion BPO Services • Boca Raton, FL
11/2023 - 07/2024
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Handled customer inquiries, answered questions, and resolved problems in a timely manner AT&T Customer service for First responders thru Firstnet services. Customer Service Representative
Infinity Sales • Boca Raton, FL
05/2022 - 12/2022
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Maintained strong call control and quickly worked through scripts to address problems Cashier
Ross Dress For Less • Delray Beach, FL
06/2021 - 08/2022
Established personal connections with customers, exceeding customer service expectations Operate a cash register and gave accurate change back Security officer
Marksman Security Corporation • Fort Lauderdale, FL 01/2021 - 06/2021
Performed safety and emergency evacuations for client needs and incidents CCTV Montioring systems
Skills
Communication skills, Sales, Customer service, Writing skills, Cashiering, Hotel experience, Front desk, Time Management, Retail Sales
Education
Medical Assistant
Florida career • Boynton Beach, FL
05/2019
Nicky Arius
**********@*****.***
FL
GPA 3.4
Certificates
CPR CERTIFIED