Gautam Thapliyal
Dehardun Raipur Road Nathuwala Uttrakhand
*************@*****.***
2024
203
2014
2018
2018
Objective
Seeking a challenging role as a Sales and Service Associate where I can leverage my diverse experience in hospitality, customer service, and direct sales to deliver exceptional service and exceed customer expectations. Experience
Fred Olsen Cruise Line
Utility Busboy
During my second contract onboard with Fred Olsen Cruise Line, I served as a Utility Busboy at View Cafe Buffet Restaurant. I took pride in contributing to Fred Olsen's renowned reputation for delivering unique, premium-quality service to guests and crew members alike. This experience further honed my skills in customer service and hospitality, preparing me for a successful transition to a Sales and Service Associate role. Successfully completed USPH inspections to ensure compliance with health and safety standards. Carnival Cruise Line, P&O Cruises
Buffet Attendent
Joined the prestigious Carnival Cruise Line as part of the pre-opening team for ARVIA, marking my inaugural contract onboard. This experience provided invaluable insights into cruise operations, where I excelled in delivering exemplary customer service and contributing to a dynamic onboard environment.
Forever Living Products
Sales Representative
USA-based company, demonstrating strong sales acumen and customer relationship management skills in a direct sales environment.
Education
Shri Guru Ram Rai Public School
Secondary School
5.0
NIOS
Senior Secondary School
5.2
Global Institute Of Hotel Management & Technology
Diploma in Hotel Management
8.4
Skills
Strong interpersonal and communication Skills
Customer-focused approach with a commitment to exceeding expectations Proficient in upselling and product knowledge
Team player with the ability to collaborate effectively in a fast-paced environment VISA Details
MCV VISA (988) September 2022-2025
C1D VISA November 2023 - November 2028