TYLER HINES **** Howell Place ***** C:
***********@*****.***
EXPERIENCE
Company, Location — Job Title
Agent in Charge / Marketing and Brand Liaison Nuera Aurora, IL 2021 - Present
● Oversee merchandise purchasing and inventory audits
● Manage menu pricing and sales floor operations
● Manages all data entry for promotions and discounts
● Managed appropriate inventory levels to ensure the dispensary exceeded sales expectations
Agent in Charge / Sales Nuera Urbana, IL 2019 - 2021
● Managed menu pricing and sales floor operations
● Conducted medical patient consultations
● Provided exceptional customer support
● Inventory management/auditing
Front Office Manager Windy City Lodging Champaign, IL 07/2015 to 05/2016
● Assumed leadership role in the hotel with no prior management
● Settled accounts, handled deposit drops, and created employee schedules
● Assisted with company onboarding and trained all front desk staff
● Participated in meetings for decision-making
●
Guest Service Agent Eastland Suites Urbana, IL 02/2014 to 07/2015
● Exceeded sales targets and cultivated strong client relationships
● Cross-trained and supported other customer service agents as needed
● Served in multiple roles, including bellhop, concierge, and shuttle driver
SKILLS
-Proficiency in Microsoft
Office Suite (excel, word, etc)
-Quick learner
-Proficient in Dutchie &
Biotrack POS systems
-Conflict resolution expert
-Courteous and professional
demeanor
-Energetic work attitude
-Cash/check deposit handling
expert
-Acute problem solver
EDUCATION
High School Diploma: General Education, Rantoul Township High School
- Rantoul, IL, U.S. - 2010
PROJECTS
Nuera Parking Lot, Luau
Organized a luau-themed party for Nuera marijuana
dispensary. Responsibilities included coordinating with multiple vendors and the upper management team. This successful event showcased my project management, event planning, and stakeholder coordination abilities.