Front Desk Agent

**/**** - **/**** ***** Desk Agent

Winston Hospitality--Windstar Casino, Thackerville, OK

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Constant interactions with guest arriving and departing from their stay. Responsible for making reservations and modifying and canceling them. Analyze billing documents for corrections and advised on correction's. 08/2017 - 08/2018 Accounts Manager

Thirsty Stone, Gainesville, TX

Directly supervise and coordinate activities of sales workers other than retail sales workers. Perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties. Develop and maintain relationships with new account holders to ensure their order is shipped and received by the timeline expected. Maintain direct contact with account holders to ensure all items were satisfactory with their needs and follow up if any items on back order. 11/2016 - 08/2017 Inventory Clerk

Sherman Walmart Neighborhood Market, Sherman, TX

Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment. Meet with vendors who were delivering products to store. Track all incoming products as well as returns. Keep and active and open relationship with vendors as well as managers in stores different departments. Maintain daily income and loss tracking reports to my manager as well as store owner.

01/2015 - 07/2015 Instutional placement coordinator/human specialist Texas Juvenile Justice Department, GAINESVILLE, TX Human resources managers plan, coordinate, and direct the administrative functions of an organization. Responsible for transitioning youth to halfway houses or back to their communities --some youth were processed and sent to prison --If leaving on parole I would administer youths monitor. Make sure all probation officers families victims and court systems were informed that this youth would be transitioning to the community. Keep current files of youth discharged and upcoming discharges -- if youth went off campus for medical or court or to other agencies I kept documentation of all outcomes--

06/2009 - 04/2015 Corrections Officer (CO)

TJJD, Gainesville, TX

Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions. Supervise youth and PAULA WILLIAMS

1586 Roland Rd, WHITESBORO, TX 76273

Phone: 903-***-****

Email: ****************@*****.***

Ability Summary

Employment History

maintain safety for other youths as well as staff. Confront youth behavior. Maintain dorm structure, safety, and follow a living schedule-getting youth rooms for inspections, monitor youth while having meal as well as attending school also intervening with altercations with other youths such as fighting. Restrain certified and can use oc spray--

01/2000 - 04/2005 Early Intervention Specialist

Early childhood intervention, Sherman, TX

Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions. Provide support to families with youth with medical or developmental delays thru screenings, assessments and create an individual service plan which could consist of providing families with information as well as assisting with accessing assistance or transporting families to medical appointments. Make referrals for ot pt and speech and if family needed an interpreter or a counselor I would make referrals. Visit families on a weekly basis where documentation was kept current with a caseload of up to 35 before the age of turning three I would assist the family with accessing pubic school services if needed or other options in the community. Support many families to make sure their child was a success

Psychology

Bachelor's Degree

Texas A&M at Commerce, Commerce, TX

I have a Bachelors Degree in Psychology with a double minor in Counseling and Sociology. Psychology

Associate's Degree

Grayson County College, Denison, TX

Education History

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