Sales Representative Customer Service

CURRICULUM VITAE SUMMARY

DALILA DIAZ RODRIGUEZ

Cell 210-***-**** ******.****.*@*****.***

OBJECTIVE

To collaborate within a prestigious institution, contributing with my experience to the organization development, seeking the integration of people into the institution. WORK EXPERIENCE

Valentina’s Joyería (Puebla, México)

Sales Representative

October 2011 - June 2018

Responsibilities:

As a sales representative I built and maintained relationships with customers by providing them with the best customer service possible. I also coordinated with private schools to display a representation for potential graduates of the university purchasing their graduation ring. UPAEP UniversityPopular Autonoma of the State of Puebla at The Human Development Department

Teacher Service Center Coordination

August 1998 - March 2009 (10 years)

Responsibilities:

As Teacher Service Center Coordinator, I was responsible for the database for teachers who attended UPAEP, by having professionals provide real work experiences to their students. It was my responsibility to keep track of the teacher's continued records and sign contracts every semester. In addition I was responsible for organizing events seeking the integration of teachers within the university.

UPAEP Universidad Popular Autonoma of the State of Puebla Introduction to University Thinking teacher August 1999 - May 2001 Responsabilities:

As a teacher I had to deliver the lessons based on the curriculum provided from UPAEP, which is a catholic university to foster student learning, stimulate class discussions and ensure student engagement. Students were assessed and I was responsible for grading and providing feedback in a timely manner.

XCARET (Eco-Arqueological Park in Quintana Roo, Mexico) Human Resources

Payroll Manager December 1995 - December 1997

Responsabilities:

As a payroll manager I had to maintain and review payroll processing systems to ensure timely and accurate processing of payroll of over 1k employees. In addition, I had to prepare and maintain accurate records and reports of payroll transactions. EDUCATION

June 2008 Universidad Popular Autonoma of the State of Puebla Puebla, MX Master’s in Organizational Management

September 1995 Universidad Popular Autonoma of the State of Puebla Puebla, MX Bachelor Degree of Public Accountant

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