Monitoring Officer Task Force
Resume:
KENNETH GYAMFI
Professional Summary
Proven leader and business-oriented professional with a track record at Youth Employment Agency of the Kumasi Metropolitan Assembly, enhancing operational efficiency and contract employee performance. Expert in database design and administration, coupled with exceptional skills in team supervision, monitoring and evaluation. Increased contract staff productivity and recruitment within the Amakom zone by 30% through strategic field monitoring and continual coordination with contract institutions such as the Task Force Unit of the Assembly. Work Experience
Youth Employment Agency – Monitoring Officer
KMA, Kumasi
09/2023 to Current
• Monitor daily field activities of contract staff
• Supervise and manage employees' work schedules
• Coordinate with institutions to ensure evaluation of outsourced employees hired by the Agency
• Process employee appraisals for salary and benefits payment
• Report on field activities of contract staff
• Assist with the enrolment and onboarding of contract staff Eazymart Company – Business Owner
Kumasi
02/2015 to Current
• Supervise and train any employees or assistants.
• Handle customer inquiries, complaints, and feedback.
• Maintain financial records, including daily sales, and expenses
• Implement promotions and sales strategies to attract and retain customers.
• Ensure the shop is clean, organized, and well-stocked at all times. Skills
• Network Troubleshooting
• Computer Assembly and
Maintenance
• Software Installation and
Troubleshooting
• Web Design
• Database Design and
Administration
• Graphic Design Tools (e.g., Adobe
Photoshop)
Education
06/2024
Christ Apostolic University College
Kumasi, Ghana
BSc. Information Communication and
Technology
06/2017
IPMC
Kumasi, Ghana
Diploma in System Engineering
Referees
Emmanuel Akwesi Antwi
KMA Coordinator
Kumasi
George Boakye Bosman
Senior Monitoring Officer
Kumasi
***********@*****.***
Kumasi, Ghana
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