Trinity Sanchez
**** ********* ***, *********, *******, 34741, United States
*******.***********@*****.***
Professional Summary
Talented trainer, problem-solver, and planner who can handle both routine and complex job functions to
help a company succeed.
Hands-on
{management] with over [3] years of experience in retail and customer service.
Multi-task-oriented
Skills
¢ Excellent communication skills ¢ Training and development
+ Team management * Problem resolution
* Inventory management * Customer service
Education
High School
James Madison High School - NY
Work History
Cashier Manager - September, 2021 to May, 2022
Allora Coffee and Bites - Norwalk, CT
* Conducted job interviews, led employee performance evaluations with constructive feedback, and
rewarded top sales performers to attract and retain top-quality personnel.
* Kept detailed and accurate accounting records by overseeing sales, purchases, and requisition
documentation.
* Was in charge of overseeing employee performance, resolving issues, and increasing efficiency in order
to meet productivity goals.
* Trained and coached employees on how to deal with various aspects of sales, complicated issues, and
difficult customers.
Shift Manager Trainee - February, 2022 to October, 2023
Little Caesars Pizza - Kissimmee, FL
* Was in charge of food costs and inventory management.
+ Accurately completed end-of-day financial tasks totaling over $[Amount] in cash and card transactions
on a daily basis.
* Provided in-depth training to workers in food preparation and customer-facing roles to promote strong
team performance.
* Observed food preparation, production, and plating for quality control.
Shift Manager - July, 2024 to Present
Little Caesars Pizza - Kissimmee, FL
* Was in charge of overseeing and directing the processing of all merchandise and shipments.
« Ensured that employees were productive and on task in order to meet business and customer needs.
« Was in charge of scheduling, accepting requests for time off, and finding cover for short shifts.
¢ Provided training to new sales associates so that they could contribute to the store's positive culture.