Customer Service High School
Resume:
Tamika Twyman
Lancaster, PA *****
************@*****.***
Willing to relocate to: Lancaster County, PA
Authorized to work in the US for any employer
Work Experience
IP OPERATOR
Dart Container-Leola, PA
July 2023 to Present
• Pulls and packs product based on daily orders.
• Meets specifics of customer orders in a timely manner.
• Keeps products separated, organized and in good rotation.
• Complying with all OSHA's State and Federal guidelines.
• Monitored the product to ensure quality and conformity Operator
MXL Industries, Inc.-Lancaster, PA
February 2022 to July 2023
• Worked on a production line inspecting and packing
• Used small hand tools to trim excess plastic around the product Housekeeping Supervisor
Eden Resort & Suites-Lancaster, PA
March 2015 to March 2020
• Assign housekeeping tasks
• Create staffing schedules
• Provide orientation and training
• Offer high-quality customer service
• Manage the inventory and order supplies
• Issue supplies and equipment to staff
• Hire new staff and recommend transfers, promotions and dismissals Packer/Inspector
Herr Foods-Nottingham, PA
March 2003 to December 2014
• Stacked and organized product, clearing machine jams, stack and moved pallets.
• Operated fork lifts and hand held jacks, filled applicator's, processor, stacked lines, trained other employee's, and sanitized work area with industrial cleaners.
• Lifting, pulling, record keeping of product temperatures and moisture, operating machinery, packaging product for shipment or storage, inspecting and removing product,
• Complying with all OSHA's State and Federal guidelines monitored the product to ensure quality and conformity.
• Served as a team member for food processing organization that successfully produces popular and safe food product within the consumer market
Education
CNA
Masonic Village - Elizabethtown, PA
January 2018 to May 2019
High school or equivalent in Diploma
Oxford Area High School - Lancaster, PA
September 1997 to June 2001
Skills
• Supervising (5 years)
• Housekeeping Management
• Supervising experience (5 years)
• Laundry
• Manufacturing (10+ years)
• Shipping & Receiving (10+ years)
• Microsoft Word
• Medical Receptionist
• Medical Scheduling
• Medical Office Experience (4 years)
• Medical Records
• Medical Billing
• Medical Coding
• Insurance Verification
• Patient Care
• Forklift (7 years)
• Shipping & receiving (10+ years)
• Organizational skills
• Cleaning (10+ years)
• Custodial experience
• Commercial cleaning
• Data entry
• 10 key typing
• Hospitality (10+ years)
• Guest services (9 years)
• Hotel experience (10+ years)
• Assembly
• Machining
Certifications and Licenses
CNA
September 2018 to June 2019
Certified Health Aide
March 2003 to December 2003
Assessments
Warehouse safety — Proficient
February 2023
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food service: Customer situations — Proficient
August 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Warehouse shift leader — Proficient
March 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Cleaning skills — Proficient
June 2024
Knowledge of cleaning techniques and processes
Full results: Proficient
Basic computer skills — Proficient
May 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
February 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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